you are subjected to the kind of abuse that we see much too much of in our politics right now, both in person and online and people feel very free, anonymously to say terrible things or from a long distance where they don't have to look you in the eye, they don't have to relate to you or try to figure out, you know, where you stand on something, why you believe what you believe. and it's a real loss. it's a loss. i mean, this hyper participate ship and this negativity that i think has been really inflamed by the internet, i've given a lot of thought to it over the last months. >> you also have a lot of people since then, since inauguration day in the last eight months coming up to you, women coming up to you with their daughters and saying my daughter didn't go out to vote and sort of wanting solution from it. >> right. that happened to me. what's more common are people bursting into tears, welling up. i had a lot of that at my book signing yesterday here. >> do you give the solution to those who didn't vote, to women who didn't vote?