places that haven't flooded before. do you know what you're going to do next on the fema or the insurance front? >> caller: we're going to file everything -- like we're expected to do, and see what happens. it's very, very scary. i have two teenage daughters who started high school. i wanted better for them than this. it's difficult to think about and to -- to figure out where we're going to be living. again, we're fortunate because we have family. so many people don't, and they're in shelters, big, huge buildings drinking bottled water and eating potato chips. it's horrible to think about. i don't know what the next step is really for us. we're -- we're amongst the lucky ones. no doubt about that. >> well, our hearts go out to you, rachel, to your family, your friends, your neighbors. we will pray for you and those of you that can give, please do. i know the red cross and many