neighborhoods, and talked about picking up a woman who had multiple sclerosis. and when they arrived at their house, they actually had a sign over one of their banisters that wrote out "help." that's the only reason they knew that there were people inside that needed to be rescued. >> you mentioned the size of new orleans. new orleans also set to receive some five to ten inches of rain. there are fears there that the levies could break. thank you, stay safe. >> this will make landfall again. it's collecting energy -- >> collecting moisture, as well -- >> -- in the gulf of mexico and will come back again. that's going to be a real hard time for houston. the whole part of the texas coast and louisiana. >> we will have a forecast for you in a couple of minutes. in houston, the rush to save a woman trapped in her home by the rising floodwaters. rachel gower who owns the upper hand salon said she lost everything. she joins us on the phone to tell us about her harrowing ordeal. rachel, how are you doing this