rogenkamp. at some point the next day, rezaq comes out of the cockpit. jackie pflug is called forward. >> placed a gun to her head, and she's shot. she tumbles down. she tumbled down the stairs and lay on the tarmac for hours. >> i can't even begin to imagine what that feels like. it made me mad, what he did to those people. >> eventually, a maltese truck approached the aircraft to collect the body of jackie pflug and found out she was alive. >> the american ambassador made