that it was reviewing the incident to determine if the passenger's rights were violated. back to you. >> all right. there will be investigations. there's a company investigation. there's a department of transportation investigation, and there will be business school case studies of how you respond. >> we mentioned earlier at one point they had lost almost a billion dollars yesterday. >> the stock hit about 4%. we'll watch and see if it recovers. i think it might. in many markets your only choice is united. most customers choose the flight that they want at the cheapest price so that is the overriding -- >> i have to tell you, christine, i'm excited about this story. we don't have a lot of miami marlins highlight. cat like quickness not by a marlins player but by an actual cat who crashed the home opener. coy wire has more on this morning's bleacher report next. rolaids® goes to work instantly neutralizing 44% more acid than tums®