heels. it's just a matter of time before the allied forces win. so they would love to have some sort of a respite from this onslaught. i think centcom is smart not do that, but i also think that they need to look validation process. >> help our viewers understand the situation there for the many civilians who are caught up in the middle of this. we talkqqah raqqah, mosul, but when many are being used as human sheield, ho are officials on the ground supposed to work around that? >> first thing they have to know that they are there. sometimes isis will set up four to five positions and they will bring in civilians in amongst them and a lot of times we don't know that. when you don't have u.s. forces on the ground, air force combat controllers or u.s. army special forces, somebody that actually