and h and the human capital failed. >> by rattling the door in the sou south. >> secret service has to take a look at reinforcing defensive posture. >> other people that have problems see it and say, i will give it a try as well. you have no doubt there will abe top to bottom review. this is a wake-up call sxwchlt the. >> this is an absolute wake-up call. secretary kelly has gone to the white house and reviewed this. the secret service doesn't have a director, an acting director. there is a gap of leadership to steward the secret service through this. the stealing of this encrypted laptop and the badges, how big of a deal is that? it is heavily encrypted.