women and children, specifically, to scare others? would that be the syrian army, iranian militia? russian air force power? others? what can you tell us about that? >> reporter: it's really difficult from my perspective to tell you with certainty who's firing which weapons at which targets. of course, the syrian military and the government here would absolutely deny they are harming civilians. they're casting this as a battle against terrorism. they have repeatedly told us the people localed up in eastern aleppo are terrorists and therefore, this is a legitimate counterterrorism operation. you know as i do, we've talked to dozens of people inside eastern aleppo through social media. they are clearly teachers, hospital workers kids, families, who are stuck there. you have these two competing accounts, and frankly, the evidence is overwhelming that there are civilians, genuine