>> and he wasn't living there, i should be clear. he went there for the party. a lot of people went there for the party. this was a party venue where people would go. some people were living there and they did sometimes express to that manager that they were worried that the conditions were getting out of hand. and that they could be dangerous. >> sure. >> but i know that you were saying that it's outrageous how the manager is responding. what can he do? >> at this point, i don't know. make amends and take responsibility. you're wrong. that's a big responsibility. whatever happens happens. >> emily, we're so sorry for your loss. thank you for sharing the pictures and personal story about your son with us. we are praying for you. >> you can't believe -- you can't imagine the loss. you can't imagine the loss. alex's father's totally, totally devastated. he can't even come out. i'm the only one who can.