inside of the morgue. they wanted to bring us today to try to see if media help would help them. they were told to come and look inside, but you can't bring in them ka ra. >> how long before anybody is going to ell the us about the bodies? is there days before we know? there are people sitting down there or wherever you guys are hiding them that their bodies are just -- >> no, i can assure you -- >> do you want to go in, ma'am? >> i would like to have cnn cover the fact that something needs to be done and the government needs to fix the problem. >> i can assure you that your loved one is being properly cared for with the utmost respect and dignity and i can assure you of that. >> john, i don't understand this. people want to know whether their child is alive or dead or if their child is at the morgue. why aren't they allowed to see who is at the morgue to identify bodies? >> well, they are told simply that the process requires them to do the paperwork first, and that they would not get them in. it is one of the reasons that we