there's an emotional conversation going on but it's the big breakup call. >> reporter: "the sun" newspaper broke the news, april 14th, 2007. people were stunned. kate looked grim. she packed up and headed home to her parents. >> she's devastated. her mother, carol, says well fight to get him back. don't be defeated. >> reporter: friends say it didn't take long to rebound. st. andrews buddy and singer in the boy band blake jules knight. i remember having lunch with her when they split up. it was quite evident that she was being very forthright. she said, i'm getting on with my life, fine, cool. it hasn't worked out. that's behind me. let's move on. >> reporter: how did prince william react to the break-up? >> he became unglued. he really started drinking too much. he went out with his buddies to