if you really want to find the most fares you have to shot bing travel or kayak.com to compare all airlines. by the way, some airlines like southwest don't sell through even those sites. you're going to have to go to their websites and check them as well. so it takes more work. >> and southwest does quite well and has done quite well for never being on any of these sites. so what's the -- what do we think the future holds here? are we going backwards where you have to call different airlines or go to their sites in order to find the best fare? >> i think that the future is going to mean much more fragmentation in terms of how we find our airline fares. so be prepared to do more work in the future. maybe not this year 2011 but the next couple of years you'll probably see -- in fact i believe it's likely fewer airlines on the travel agency sites unless the airlines and travel agencies can figure out a cost-effective way to do business together. >> you did say something,