ok, here you go. be careful. >> thanks dad. >> and call me--but not while you're driving. we knew this day was coming. that's why we bought a subaru. words alone aren't enough. my job is to listen to the needs and frustrations of the shrimpers and fishermen, hotel or restaurant workers who lost their jobs to the spill. i'm iris cross. bp has taken full responsibility for the clean up in the gulf and that includes keeping you informed. our job is to listen and find ways to help. that means working with communities. restoring the jobs, tourist beaches, and businesses impacted by the spill. we've paid over $400 million in claims and set up a $20 billion independently-run claims fund to cover lost income until people impacted can get back to work.