>> if you feel like a bad decision is about to be made with your health care, can you put your foot down? >> you can change hospitals. they should be aware of that ability. >> man, that's amazing. do people understand, you know, i mean the other thing, too, is that you have to sort of know your hospitals to make that call. >> right. you do have to know your hospitals. you know what? it's actually not as hard as it sounds to know your hospitals. in an emergency, it is tough but most of the time it's not an emergency so what you can do is you can go online. for example, right here. this is "nus nu.s. news & and world report." you put in your information and what you need, psychiatry, pull no no long and it is a great service and several others like it. there's health grades to do something similar and also gives you safety ratings. another one called leapfrog