and we can't put our heads in the sand. i know the chancellor, i know the mayor won't put their heads in the sand, but we need everybody at the table saying, this thing has to change, and we've got to come up with a better, more strategic plan to improve these numbers. >> huh. jeffrey, honest people working on this. a swing and a miss. why? what is going on here? why does this feel -- a bit intractable? >> part of what i think is going on, there are two big theories in education. one is that the answer is improving schools, and we are real believers in that, you've got to have accountability, you've got to have data, you've got to make sure you can close lousy schools, get rid of teachers who aren't performing well. we think that's a basic and another theory that says you also have to surround certain kids, not all, with wrap-around supports so those young people will be able to not only have good schools, but get the other supports they need. we believe in both things. and we think that the president and the race to the top really