Without a death certificate, families can't access life insurance, transfer property or settle bank accounts.
Author: Jennie Runevitch
Updated: 6:31 PM EST February 8, 2021
PENDLETON, Ind. — Problems are persisting with Indiana's new online system that registers birth and death certificates. Hundreds of Hoosiers still can't get death certificates for loved ones who died months ago. The issue is affecting coroners and funeral homes, too.
The Indiana State Health Department acknowledges trouble with the system and said it's working on solutions. But families told 13 Investigates a fix isn't happening fast enough.
When William Jackson's mom died in December, his grief was put on hold.