By Rod Sutton, Editorial Director | December 17, 2020
Gateway Dealer Network, a Bobcat and Doosan dealership group out of St. Louis, Missouri, has developed an app that allows it to handle the steady stream of machine data from thousands of customer machines. As a pilot dealership for Bobcat’s Machine IQ telematics system, the company has been selling the telematics system to its customers for a number of years.
“Today, we have 6,500 connected Bobcats and 500 Doosans,” says Shannon Adams, road service/telematics supervisor for Gateway. “The volume of information [from the machines] started to overwhelm us. The app filters the information for the dealership.” The monitored units include both light equipment such as skid steer loaders and heavy earthmoving machines such as excavators.