Gov. Desantis good afternoon. Im here to give an update on covid19 and specifically an update on where we are with the Reemployment Program and the compensation we have been paying out and what we are going to continue to do going forward. Doing what have we been with the plan . From the beginning, protect the vulnerable, increase testing, promote social distancing, tight Health Workers and prevent introduction from outside the state. We are going to continue to be doing that. Nothing changes. The contours of that will shift a little bit. Those are still key priorities as we go forward. We are now in phase one in the state of florida. Other than our three southeastern photo counties that have had to deal with a little bit more significant epidemic. This is something where we received input from a wide crosssection of people across the state including many of our great physicians. We did have a reopen for the task force that crated a number of great recommendations. Considered that report when we devised phase one. There is going to be a lot of similarities to where we are now. Schools are going to remain on distance learning. We are going to continue to have Senior Living facilities cordoned off and protected. You do see things and some of the things like the bars are going to be remained are going to remain closed. Youre going to see elective surgeries being able to resume today. Elective does not mean that necessary. Just means when you schedule it. Because we have so much Hospital Capacity, it was not any reason to keep that prohibition in place. I think that will be good for folks. We also are now doing retail. 25 of indoor capacity. We have had a lot of retail operating. Home depot, walmart, all of those places. Many of those stories were operating with card side pickup with curbside pickup. This will allow limited capacity. Many restaurants were doing carry out and take out. Indoors at 25 capacity. This is a measured step. This is not flipping on a switch. But i think as we go, we are going to be very thoughtful about it. That is what most floridians expect. Of course, vulnerable individuals should avoid close contact with people outside the home. These are people 65 and plus with underlying medical conditions. I was at halifax hospital yesterday talking about the elective facilities. One of the doctors has treated covid patients. He had not had a single healthy individual under the age of 50 end up on a ventilator. We know this disease affects some groups more than others. When youre looking at the nursing homes, but even beyond that, we want to ensure we are doing the appropriate social distancing with those individuals. We are still no large groups throughout the state of florida. You should always be considering social distance as you are going about your work or if you are in public. We have been talking about facts versus fear. Just making sure we are datadriven, that we are focused on what is the truth and not allowing things to get carried away. Dubois county in mid april allowed recreational access to its beaches. This for some reason drew the attention of a lot of folks in the national media. They were saying this was a bad thing. Of course, you look at the photo that is used, get that lands right in that area so it looks like there are so many people crowded. You had that. You had a lot of negative things said about the people of northeast florida on the internet and in some of these articles. Things are was, going to be so bad. They are not social distancing. This is going to cause problems. This was 17 days ago. Before we talk about the facts, local media in northeast florida did a great job. They showed how the pictures were misleading. They showed how if you look at it, the chance of you acquiring it was dramatically lower than it would be at cosco. That brought some muchneeded perspective. We are now 17 days later. We should ask, what has happened . You have this frenzy. Here we are. Lets look at what is happened. Hospitalizations in eufaula duvall county. Down 20 since mid april. , down 50 alizations since mid april. Duval county, in down 32 since mid april. New case positivity. In the last two weeks, young had one time where was over 5 . There were places around this country that would kill to get to 10 . Many of the times, the cases are arer 2 of the total test coming back positive. The facts are that since this has happened, hospitalizations, declined. Has all those people were wrong. The folks in duval county behaved appropriately. I will not hold my breath on that happening. Safe, smart stepbystep is how we are going. Working with the business and medical community. Education is very important. We employment assistance. Just a little background on what has happened. The system florida has is this connect system. It was contracted for in march of 2011. They paid a firm 40 million for it. Wereoto amount of cost 77. 9 million. The contract was amended 14 different times. Issuesere a bunch of when this thing was launched. Those issues are not necessarily the same issues that caused the problem here. This is a capacity issue. That never seemed to be something people paid a lot of attention to. That is kind of where we were with this. If you look at the different cost, there is a lot of money that went into this. This is going back, i have talked to different people in the legislature. People want an accounting of why it is one thing to not have a good system if you go the cheaper whatever, but to pay that much money and then all of the problems we have had to deal with his a. B. Problem. I am going is a big problem. Im going to be directing the Inspector General to do an investigation into how the connect system was paid for, the different amendments to the contract and go through the whole thing so we get the results about that. I think that is something that is very important for the people of florida to know. We had a situation where this thing was not going to cut it. We had a light of decision points early because it was clear as we got into the end of march this thing was not going to cut it. We looked into, do you create a new website and try to do it that way . The problem with that is it would have taken 30 days for the company to survey and figure out what needed to be done. We did not have 30 days to sit around. We thought about maybe doing it by hand and having these people in. We thought about maybe you do that. The problem is is that there is so many different databases that thisto be pinged on that it would have taken months to do that. Was, you areision going to have to rebuild some of this architecture. We had to get engineers in there. Get rid of some of the bad code. Clean out a lot of the things that i clutter the system the things that cluttered the system. Obviously, we had a situation where one challenge where people could not access the system. You had times where this thing was down 50 of the time, 60, 70. At one point, it may have been down 80 of the time. People had just lost their job. They do not know when the next paycheck is coming. This created a huge source of angst with the public. We had to figure out, people need to be able to submit a claim. How that is processed they have to be able to submit a claim. There was a mobile website that was functional. We had to build an adapter to transfer data from the new mobile site to connect so that you would be able to process what people were doing. We also created a paper application because some folks did not have access to the internet anyways. To print andagree mail the applications to the state of florida. 100,000,e got over 150,000 via the paper route. We offered additional areas. Is, how do you troubleshoot it . At least let them submit the information. One of the things i was worried about when we got into this, the do thought the website was good. Their concern was about being emptyhanded. I say, you have to have people who can answer the phone. They did not have enough. They did not do it right away. , we i got john in there went to 2000 calls center agents. The training for call center folks before we made changes took them three weeks just to train one person to take phone calls. When deo came to me and said that, i said, what are you going to do . Train for three weeks . John put in 24 hour training. We were able to get people for the pin and two days for the call center. I amis just important going to that is just important. Im going to go through some of the statistics. Is you the reemployment have to search for a job purity if you lose a job under normal circumstances, you are not allowed to simply apply for reemployment. Have to show you are searching for a different job. You have to make a certain number of job searches. That takes time. You probably would not be allowed to apply for two weeks. We thought in this circumstance, we wanted to get the money out as soon as possible. We knew there were not as many jobs coming online. I suspended the work search requirements to allow people to submit the application so we could get in the system. There is also the problem of because the connect system was so faulty, people could not get up. Say, we are going to automatically recertify you for the two weeks saying you are unemployed because we understand for the next however many weeks, that is likely to continue to be the case. That took some pressure off the system that would have continued to weigh it down. That was helpful. We also added because there was such a need for capacity, we had folks from State Government driving through the night when the additional crash occurred bringing additional servers. They have a total of 72 servers so they can boost the number of concurrent users. You go back to january and february, maybe thousands would be on the site. We are in a situation where you would have 150,000 people on the site. He needed to find a way to do more capacity. The engineers added a sophisticated hardware so there systems. San this was so slow. They have been able to speeded up. They have made huge amounts of optimization to the software to be able to make the system more stable and increase its performance. That has been very difficult. We have people working through the night. What they were doing was doing at between midnight and 6 00 a. M. They were taking advantage of the weekends to make changes and focus on processing, which is something that is very important. Obviously, one challenge was, yes, we waved all of this stuff. Iter normal circumstances, would take two weeks to apply and another three weeks to get paid. Situation. A crisis we wanted to do it as quickly as possible. Suspend the waiting we. We brought in 2000 Agency Employees to supplement these efforts. That Something Like putting the application and to connect. It may be doing some of the verification. They have had an all hands on deck approach. We have never seen anything like that. I wanted to make it all hands on deck, but you have to have a workforce that would respond to a peer the state workforce responded to it. They all felt we needed to do whatever we could to get more money out. There was all of the hardware improvements to the connect system that has been done over these many weeks. Have been really significant. It has required a lot of brainpower. The people that have been involved in that have done a really good job under very difficult circumstances because this is not a simple architecture. It is a very convoluted architecture. There has been a lot of data built up over the last decade that was slowing down the system. They are getting data out. They are changing codes. I will show you the results, but i think it has been good. Problems wither getting paid is even if you submit on connect and the state processes it, it has to ping certain federal databases. You have to have a valid Social Security number. That was going through the federal Social Security check. They were doing maybe 1000 checks a day. You have hundreds and hundreds of thousands, that is not going to cut it. We were able to say, we have databases in the state of florida. They could verify this much quicker than the federal system. We brought in the Highway Safety order vehicle to verify the Social Security numbers. We will see the number of claims that have been able to move in and move out. We would not have been able to do that had we not been able to do the Highway SafetyMotor Vehicle verification. That removed a bottleneck and has allowed more people to be paid. That required us to show the department of labor we have the data and we could do the proper verification. Obviously, we have had a lot of stuff. It has been the number one thing we have worked on other than health since this all started. Once we got into the situation where you started to see the economy stop, i knew there was going to be a situation where people were not going to be able to get a job. We suspended that immediately. Connect, after very little uptick, started crashing. The third week of march, you started to see way more after that. We suspended the oneweek waiting period. We did the chat bot florida jobs. Org because we wanted to get people frequently answered questions. We did bring the state employees, over 2000 additional employees, to be able to have an all hands on deck approach. We added 72 new servers, which was helpful. We had career source and local ment helping us. The mobile application online, which is a faster option for floridians. Terapril 15, secretary sa took the helm and was able to bring fruition to things we wanted to be there like an expanded call center. We were told people were hung up in the system because they could not get on to certify the weeks. I issued an executive order to suspend that. All of the Hardware Upgrades , they have had different people, engineers across the state of florida and the government, come in and different agencies to help out. A new dashboard to show the claims process. There are a lot of duplicates. You you get down from that, get to, what are the verified claims and how many have been processed is what we have been looking at. We have a lot of Call Center Staff over the last couple weeks you have been using some buildings in Florida State to do the paper applications. Highway safety as i mentioned. Uphave five call centers now and running in the state of florida for reemployment assistance. That is the most we have ever had by far. Havetate employees we surged, they have done 100,000 processing of applications. April 27, we claimed the weeks for floridians automatically. When you started getting into late april, the system was running a little better. People were claiming their weeks anyway. A lot of them were able to do that. The pandemic unemployment assistance claim application was launched april 29. That is for people who do not qualify for reemployment assistance for the federal share of the unemployment. Just got those rules recently from the federal government. That is going to be launching. We are doing phase one. Extended the work search requirements. If you could not get on for a week, you were unemployed that week. That should count in your favor. Here is how the numbers should shake out. Just over the last five years obviously this is an unprecedented spike in reemployment applications. A little bit of a spike after Hurricane Irma but nothing on this level. Even if you were to do the Great Recession, the Great Recession would be higher than Hurricane Irma, but it would not reach the weekly spike as early as covid19 has done. Claims weekly. Of if you look at the last 10 years, youre looking at under 10,000. The 58,570 we have as a weekly average in florida for 2020, that counts january and february where it was very low. If you were to look at midmarch into the present, that 58,000 would be even higher. Call center staff. Modest callvery center for the past five years. All of a sudden, a goes up to millions and millions of calls. It has gone down because the processing has gotten better. People are starting to see the money going. It is a huge spike to where the week of april 4, there were 3 million 807,000 calls to the call center. Total weekly cause, almost nothing in early march when the pandemic hit. It goes up. That beginning of april was when we were in a situation where people were looking for answers. The system was having problems. As the system has gotten better, the calls are still significant, but they have become a little less so. That is just calls per year. The entire year preceding this, this is what we have done in the past 90 and the past six or seven weeks. Just through the beginning of may, you are way above where we have been in recent years for the year. That is a big deal. The number of claims. Processing,at the these are the number of claims that have been processed in the state of florida. Thinkbably have we about 900,000 claims that need to be processed. There are a lot that are duplicate. John can explain, but if you look at every claim submitted, there people who have summative paper and connect. When you filter that, you are looking at 711,000. There are a couple thousand that need to be processed. When you see the jump you have seen in terms of the increase, that is a function of having the state employees in a group, that is a function of having major architectural changes made by engineers to the system to be able to process these claims in a way that is effective. The beginning part of this, very little. It was a slow system. A lot of times, it was not even up. They have been able to increase it. John has been a big part of that with his leadership of trying to get this thing on track. We will show you how works with the payments. If you look at those two spikes, the previous weekend before this one, there was almost 400,000 made over the weekend. Last weekend, 456,000. The other times are still getting close to 100,000. If you are doing when hundred thousand in a day, that is a pretty good clip. What is happening over the weekend, they are taking the connect down from the public. You still have the ability to apply. They are making additional upgrades as needed. We see the different bugs that are there. They just process all day long and put these checks through. The fewer people that are on the system, the quicker the processing goes. That is why you have been able to see that over the last two weeks. If you are in a situation where you are making 50, 100,000 payments a day, you could get a chunk. Those weekends have been very helpful in getting checks out, getting money out to people. At the end of the day, if they see the money showing up, that is going to be important economically. It is also going to be important for peace of mind. I think they have done a good job of doing that. Continue toto process the new claims as quickly as possible. We are in phase one of the reopening. We are going to be measured on that. The hope is we are going to be able to get to a situation where these folks are going to be able to go back to their jobs and work again. That is not going to happen overnight. The Reemployment Program is going to continue to be a top priority. John can tell you a little more. They may be doing even more stuff this coming weekend in processing like they have. I think what you have seen over particularly the past 10 to 14 days, he started to see really significant volume of payments going out. Overhaulken a major behind the scenes with the done. Ecture of the system there are a lot of engineers in the state of florida who worked very hard. Looking back to have tried to do a new website or say we are going to do it manually when you need all these databases, this is probably the quickest way given the hand we weirdo. I think the folks hand we were dealt. It is not over. They are working around the clock to do it. There going to continue to be more claims. The processing that has been done, the numbers are starting to look much better. You are seeing that in the public with people who have been paid here they will emailed john directly. He can tell you the emails he was getting three weeks ago versus now, people are appreciative of what you have done. Some folks out there there are questions folks have asked about, i applied in midmarch and i have not gotten paid. If that is the case, you would have been processed by now. You would not be processed, incomplete application, incorrect Social Security number. Potentially not eligible for the reemployment assistance. There is going to be the pua, which john can talk about. That will be coming out soon. When the agency sees folks who get quoted in the press or do stuff on social media about it, they will look up and try to find the individuals in the system. I think most of the time, the application is incomplete. It is not like they have been put to the side and they are not being processed. If the application is complete, you are being processed. If you are in that late march. , make sure all of the information is there. They are not going to be able to process the application if there is not a Social Security number. The people that are in the queue how many are in the queue now . A couple hundred thousand . You have the queue now, which is Social Security verification, outofstate wages. The federal government requires the state to confirm you maybe unemployed in florida, but are you earning wages in a different state . You applying for unemployment in different state . There is also fraud detection where you go through and check for fraudulent claims. In a normal year, this debt is not going to hold up with the pandemic. Deo will back to 2019, tell you the majority of claims that are filed for unemployment, the majority of the folks are not eligible. The majority of the folks who have applied since are eligible. You are going to have folks who are not eligible. That is why you would be stuck in the queue. You still have this interstate wage check and you still have some of the fraud checks that are having to be done. We are committed to continuing to put as many hands on deck as we need to be able to improve this even further. I do want to thank the folks because we are here in the Governors Office seven days a week. They are working at deo seven days a week. Theyll understand this is important for the people of florida, particularly folks who have fallen on hard times because of the pandemic. There is a lot of spirit within those employees to really be there and help these folks. I think that is what is driven them. I hope we are going to get with some claritytion, on why the state would have spent this money on the system when it did not have the capacity because this is unprecedented. Any system was going to have problems. If we had anything other than three or 4 unemployment, this system was going to be a problem. Even a mild recession, this was a problem. That is not a good use of taxpayer money. If you need help, we have the call centers up and running. Connect is doing better. You can still do the written application if you went through federal express. I advise people to take advantage of those options if they are needing to apply for unemployment assistance. We are going to have more announcements the rest of the week. We are looking at phase one. We are going to look at how that is going. We are very pleased with a lot of the data we are seeing. We have increased testing. We have a low rate of positivity. We are down in the 4, 5 percent range state wide even places like Broward County and palm beach. They are about 10 . Two weeks ago, palm beach was about 18 of all tests coming back positive. Robert is down about 10 . Miami has gone down. About 10 . Is down miami has gone down. The rest of the state numbers are very low. Hospital capacity is 40, 50 . Well see more Hospital Capacity taken because of the elected procedures. The executive order i did requires they maintain adequate Surge Capacity if they do have an uptick in covid patients. Every hospital knows nobody knows exactly what is going to happen. Some of the other states that have gone before we have went two weeks ago, you have not seen big surges. Obviously, we have to plan for whenever eventualities happen. Hadnd large, we have outstanding Hospital Capacity throughout this whole time. I know a lot of people were very hard for that. Im happy to take some questions. Looking at the connect coverage from 2013, there were approximately 12 to 1500 specific requirements that florida put in to this system. Will that be part of the investigation . The second part of that, some be alled for to gov. Desantis on the first part, everything needs to be looked at. Toterms of deloitte, i need discuss that. I would entertain that from what we know. However this investigation turns out, it will depend on whether the state will do business going forward. The engineers i talked to i think some of them in the defense of the system said, it is a complicated thing. It is not as easy as building a campaign website. It is complicated, but the way it was done was not worth the amount of money that was put. I have not found a Single Person who i said it is worth it. [indiscernible] what should have been done from 2013 . Gov. Desantis you want to talk about some of that . A lot of it is just technical. These are engineers who have gone in and said, this was not done. That was not done. We would have to get you with some of the engineers to go over some of the things that should have been done. That is part of the of what this investigation is about. There are a lot of things that could have been done from the people i talked to that this system would have still been very vulnerable to having a big uptick in applications. How do you feel about the fact the sheriff did not disclose the fact he had killed someone . Gov. Desantis we did a background check. It was selfdefense, so he was never charged with anything. How you would do that, i do not know. If someone were to punch me and i punched him back and the police said selfdefense obviously, a fatality is different. It seems like he was in a rough neighborhood and was trying to defend his family. Because it was selfdefense, i do not think it would have made a difference it did not come up. In the have made a difference. It did not come up in the background check. [indiscernible] gov. Desantis my view was at the time, we need to get someone who is going to work hard. Not like heit is was my sheriff. It is not like he was a political ally of mine. I was not trying to do that. I was trying to do someone who had done a good job. I liked the fact he had come from a real tough upbringing, Florida State football, and had been a great Law Enforcement officer. He had gone through a lot of background investigations as well. It seemed like he had the leadership. People have been very pleased. People i talked to in broward have been pleased. That is a decision the people in broward can make. It is not going to be anything i am getting involved in. Personally feel safe taking your wife to a restaurant . Gov. Desantis absolutely. Throughout this whole time, people have been going to costco, they have been going to the grocery store. It is not like people have not been doing anything. We want to promote outdoor because the data is very clear about the transmission being more significant in indoor close environments. I think all of the stores, all of the restaurants, they are going to be focused on safety. I put in restrictions. But i think they are going to want to do a lot of the anyways. They will probably go over and above what we require because people do want to feel safe. They are going to come out if they do feel safe. Go. Uld absolutely i would have no problem doing it. I have not done a lot of shopping during this time because we obviously have had our hands full, but i would have no problem whatsoever doing that right now. People are crossing the border to go to thomasville or atlanta to get their hair cut. The governor of georgia and his plan, is that putting pressure on you . Gov. Desantis obviously the states that are closer to us are going to have more of any fight and if wyoming does more of any fact then if wyoming does something. We have had tens of thousands of people flee new york and come here. I quarantined. This is a massive number of people. There may be people in north florida who were going to georgia. Here is what i know. I watch tv. I see some of these people telling waving their fingers saying stay in their house and do not do anything. They managed to have haircuts. Is that through osmosis they get their hair cut . People are doing this to a certain extent. That is the reality of the situation. Et with some of the folks a barbershop owner and salon owners. Is, we need to get to yes. We have to figure out how to do it. We are working on the basic safety requirements. We also will look to see what the experiences in with the experience is in some of the other states. Origin is less putting pressure on me but then illuminating to see how things are going. There is number study their numbers as much as floridas, but i have not ascertained anything out of the ordinary with georgia. That is a great source of information for us to see, draghi did this. Georgia did to see, georgia did this. Georgia did that. I studied a lot of data out of south korea. I studied what was happening in northern italy to see what the trends were but also to identify why some of the numbers have gone one way in one place and the other in others. It was clear from looking at that this was a disease that was not going to impact the whole spectrum of the population. It was focused on more folks who were elderly and peoplehood underlying conditions and people who had underlying conditions. Getting the information, getting experience, Everyone Wants to do it safely. I was impressed talking to these barbershop folks and this alone, they have thought about things i was not thinking about because they obviously have a responsibility. They want to keep their. Folks safe i was able to ask the head their folks safe. I was able to ask the head of the Orange County health department, have we seen outbreaks and some of these places . That is something we can now ask questions about. Of mitigation for at least six weeks. What is causing spread and what is not. I talked a little bit about the duval county beaches. There has been a lot of hullabaloo about that. Spark anthat did not outbreak. You see in other parts of the state. Brevard county has had beach access the whole time. They have 600,000 people. They have had eight fatalities. Very low numbers. We are getting a sense of, or the true highrisk situations and what are some situations that are not high risk and it is not based on science or data to say they are highrisk. The unemployment legislation on the books is that the state can pay up to 23 weeks of unemployment but only if the unemployment is at 10. 5 percent or greater based on the three month average of the previous third quarter. That seems impossible to me. Is that something you think needs to be looked at . Gov. Desantis we will see what happens. I hope would be that this is like a v downturn and we bounce back. Youre getting people relief now and we are going to be able to bring people back online sooner than in a normal recession. We should all work towards that. That should be the goal. If that does not happen, we can reevaluate. When i have approached this situation, i did it with an eye toward minimizing as much damage as i could, especially in other parts of the state other than southeast florida where they did not have a significant epidemic. We kept a lot of things going. Accelerated road projects. Tourism is going to be something where once people have confidence once we are ready, we can turn on. That is a process as well. A lot of things in the economy, we have tried to keep going. You take away our tourist stuff, hopefully we are not in as big a hole as some of the other states and we can get that going a litter quicker. [indiscernible] gov. Desantis that is a question for ken lawson. That was a report. It was never anything that reached my desk. We never had anything has anyone asked me for any funding. I have read the report since it became fodder. It was not something that ever reached my desk. , youroblems we are having talk to the engineers, are beyond what was in that. I do not know that that is the reason why we are dealing with the problems we are dealing with now. These are different problems. They are more significant problems. They are problems that 77 million system was not able to handle off the bat. Part of the reason why you suspended the additional requirement is because of the fact no one is hiring. Reopeningred saturday phase i to be gone one week. [indiscernible] gov. Desantis we are going to look at that. It may not be. We wanted to people to keep people off the system because we understood the situation. The system can handle that a little bit better now, but i think we are going to look at that. The phase one is going to be slow phase one is going to be slow. Youre going to see slow. I think it will pick up momentum. If we continue going in a good direction and be able to be be able to move on these directions hopefully theyre going to be a lot of people itching to go. The mitigation from what i can tell is people were all in to make sure everyone is safe. They wanted to flatten the curve. I think people realize we have flattened the curve. The hospitals were halfempty for most of this period. We know the virus is not going to go away. We know we will have to contend with it. We will have to social distance. We will have to protect the vulnerable population. I do think people feel we need to take some steps. We need to be safe about it. The first phase of this with flattening the curve, done. Now, lets go forward. We are going to have to follow the data and see what happens. No one knows what is going to happen because the country has not been through this. Some of the states that have gone before us, there trends remain good. But if people are naturally much more conscious about the types of situations they find themselves in. There is a lot of emphasis on, ban this, restrict this. People understand what they need to do to protect themselves. I will leave john here if you guys want to ask john any questions about deo and we will have more announcements tomorrow. Thank you. People who call the connect system tell us they feel they are being diverted to an outofstate call center. Outofstate call centers . We are not. The mandate has been that every one of those calls Center Operators are floridian. A quick followup question. The governor said there are 900,000 claims in the system not processed. How long does it take to process my hundred thousand . Let me look at the dashboard so i have the numbers in front of me. We received about 1,000,007 claims. We confirmed 1,050,000. When theernment governor indicated the system was having challenges, there was a Second System that was utilized so we could accept applications. That system is still running 20 47. 24 7. What we think has happened is we received duplicate and possibly triplicate applications. In addition, and this is the frustrating thing about paper, we have received a large number of applications that are incomplete. Social security number is not included. Information. S without those, we have to take those out of the electronic queue and we have to process those manually. We can do about 10,000 a day manually, that it is a cumbersome effort when you have that many in the queue. We think there is a large number of duplicates. And that is the confirmed unique claim submitted, which is just over 1,050,000. About tion [indiscernible] steve that is a federal that is a federal requirement. We have looked at every way we could get. We talked to the department of labor about it. I talked to the assistant secretary of labor. That is something we cannot get around unfortunately. My whole goal in this process is to remove as much friction for for indians as possible. That is one area where we have been challenged for floridians as possible. It is one area where we have been challenged. [indiscernible] maybe we thought we could overcome it. I am not sure. Ive only been here two weeks. I can only tell you what is happening since i have been here. Eligible. Were clearly they cemented an application and have given you all of the information you requested and still find they are being deemed ineligible. What ultimately is going to be done . Certainly if someone is eligible for benefits, they are going to receive those benefits for the time they were unemployed through the day there ended but there eligibility runs out. Through the day their eligibility runs out. There are number of instances like i referenced where we do not have all of the information. Maybe somebody put in their employers Identification Number and he never got transposed and i got an accurate information. And they got inaccurate information. That is where we have to go back and manually contact them. That is the big lift we have right now. You are indicating they are ineligible because they have not provided the correct information but they might not know that. Correct. Are they being notified of that . We are doing as much notification as we can. Sometimes people do not give us an email address or we have a wrong phone number. With the volume of applications we have received, we are going to have a few errors. It is not more than a few. It is thousands of errors or we have to go back and do some cleanup. Errors where we have to go back and do some cleanup. Raised ision being in at two weeks check [indiscernible] it has been waived. I had not heard that. I would have to check into those individual cases you are referencing. Thank you very much. Cspan has unfiltered coverage of the federal response to the coronavirus pandemic with white house briefings, updates and governors and congress our daily callin program, washington journal. Hearing your thoughts about the coronavirus crisis. If you missed any of our live coverage, watch any time on demand at cspan. Org coronavirus. Virginia Governor Ralph Northam announced plans to ea