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Building, so i hope everyone had a good time with that. This winter meeting, we are privileged for marquis domestic partnerss attendance, including governmental staff. Their presence is greatly appreciated and we thank you for your contribution to our meeting. I will ask individuals to stand so we can recognize them. With regard to our former governors representing eight states, Kentucky Governor arnie fletcher, governor fletcher is here. Maine governor john the current in john mccurn in. Maryland governor parris clendenin. Mississippi governor, ronnie musgrove. Pennsylvania governor tom corbett. Pennsylvania governor mark schweiker. Top carolina governor jim hodges. Virginia governor george allen, Virginia Governor gilmore and guarantor. I guess they all get to sleep in now because they are former governors. Again, thanks for their participation and my personal thanks for them attending the meeting. I want to talk a little about my initiative. It has been about six months since we launched the initiative ahead of the curve innovation governors. I hope you all recall that discussion with elon musk in rhode island. I see a lot of people nodding their heads. I remember it. Since that time, we have been actively engaging staff from your states and exchanging ideas on how we can prepare for the future that elon predicted or perhaps one that is less scary. That was pretty interesting. We have worked alongside some leading technology and Innovation Companies in the country and we appreciate their support of our work. We have seen firsthand how technologies are transforming our daily way of life in altering the way businesses and industries operate, from how we keep in cooler buildings, to the cars we drive in the cars that drive themselves. Some of you may have had the opportunity to ride the Autonomous Vehicle in las vegas. We are witnessing what some have called the fourth industrial revolution. That included visiting the solar where we in colorado, toward amazing homes built by College Students around the globe with no net energy used and riding in an autonomous shuttle bus in las vegas that took our breath away. What have we accomplished . Since july, we have held two Innovation Summits. One on Energy Innovation in denver, hosted by my friend, thank you for doing that for me. And also, a transportation Innovation Summit in las vegas in conjunction with the Worlds Largest Electronics Show i was happy to have governor bullock join me. How bothnstrated states blue and red are serving innovation. I hope you all did take the opportunity to visit the ces startup alley where we brought some companies. I checked it out myself. There is still a booth. To take the time to see these entrepreneurs and innovators. At these two summits, we had teams from 34 and 26 of our states respectively for a total of 156 state officials. We also heard how states are making the most of opportunities and Economic Development, safety, and sustainability. We learned about the policy innovation that goes along with policy. We train our workforce and educate public. Two setslso released of innovation story maps. You saw previews of these at our meeting in july in montana. Andow have transportation Energy Innovation story maps. They tell the story of innovation. What it is, how it can bring benefits to our states, the challenges we face in fostering its adoption, and the way we as governors can act. Aam pleased to present personalized snapshot of the story maps. I have one of them with me today. In front of you, each should have your respective maps as well. It is a twosided fire flyer. If you want to learn more, you can visit the nga exhibit and get a demonstration. Enchanting nd in enchanting santa fe, new mexico. We will be releasing a followup to the snapshots. We will present you all with a set of innovation roadmaps. One on transportation and one on energy. It will provide a full menu of options to pursue. We aim to create a new class of innovation governors. I am happy to report that we will be staying ahead of the curve. All these resources, a list of our sponsors, and again thank you to all of our sponsors, can be found on our initiative website. Now for the main event, i promised you a great discussion today. I know i can deliver with our next guest. Invitery pleased to chat vette e with a for a chat. She is the ceo of ibm, one of the nations oldest and leading technologies. She began her career back in 1981. Since then, she has held a series of leadership positions. In addition to her role at ibm, she serves on the council of foreign relations, the board of overseers, and the board of trustees of her alma mater, northwestern university. Ibm is synonymous with automation and innovation. From its early days to transforming business transactions to the innovation of watson do its modernday Cloud Platform solutions. Jenny has been a trailblazer at ibm and is helped focus efforts on cognitive computing systems that help to improve his miss and societies. My fellow governors, please join ramadi oming jenny remedy good morning everyone. Were trying to pick them up. Honored you took your time on this sunday morning to be with all of us. Ibm is obviously well respected and a wellknown brand. Possibly the most wellknown brand in the world. I do not know if everybody really knows everything that ibm does. How a centuryyearold company is staying relevant in todays world. About ibm and your plans for the future. I think that is a gracious way of saying what do you do now. You are right. We are 107. That does make us the oldest Technology Company in the world. , thereked everyone here is usually one to two degrees of separation of someone you know or has worked for ibm around the country. Percentage of our revenues were and 80 what percentage do you think is hardware . Im supposed to be asking the questions. 50 . It is 10 . I think im your what every company and every state here is going to go through. At scales and tabulating machines. It moved into services and software. Ai and cloud an company now. This idea that you have to reinvent we have repositioned our portfolio. Think of it this way. Servicesr products and are new in the last three years. It is now a top three of the clouds in the world for business. It is the Artificial Intelligence platform but for business. We are the number one Security Company for enterprises. Billion potential incidents a day. For ourselves and for others that are out there. We are now the number one Services Company in the world. As four businesses. It is the i. T. Company. I said ige, think im your a lot of that a lot of companies out there. We have had to reinvent how we work. That is everything from Agile Working to new tools. 50 of us arefind new in the last five years. We will talk more about skill. And all that reinvention, we have done 8 billion of divestitures. Companynow returned the to growth in the last quarter. I hope one of the topics we talk about we really focused on the responsibilities on the responsible stewardship. I look at my fellow governors. It is early. Dont worry, we will wake them up. What is the future of technology . I mentioned them in my remarks. The driverless cars, renewable energy. What is the next big thing . What should all of us as governors be thinking about as we move forward . I thought you would ask that. I am going to speak mostly about what i hope will link most to jobs. The one thing about us that has never changed we have always focused on not being a Consumer Company but we arent enterprise company. We are focused on changing how the world works. I would say there are two technologies that i would Pay Attention to. One is Artificial Intelligence. I may have some different views than other guests. The second one is blocked change locked chain i do not mean crypto currency. Why would i say that . The first one is Artificial Intelligence. Governor, you mentioned jeopardy. Let me go back. Why do we bother to develop Artificial Intelligence . So much data, you cant deal with it. , it is censures from your coffee machine. Everything you own is programmable. Your cell phone, you name it. Someone had to say, if this, do that. You cant do that with this data. That is what Artificial Intelligence does. That is what we have set out to do. Jeopardy and watson was a very early substantiation. It did catch everyones imagination. We have moved on a long time from then. Intelligence when you think of it for business im not talking about a device at your house that you ask about the weather. That is very simple stuff. What i mean for businesses this kind of Artificial Intelligence can be trained on medicine, tax laws. It can be it can learn off of small amounts of data. It learns off of small amounts of data. It can go on a doctors workflow. You have to be able to explain an answer. Professionals never went black boxes. That kind of Artificial Intelligence changes how a government works. Two quick examples that i think bring it to life. Hasof the big everyone customer service. Many of them have outsourced call centers to other countries. They said they did it because labor was less expensive. If you could bring it back and the aging could have an assistant one of the banks trained Artificial Intelligence on 60 products. When someone calls in, someone who is paid more has to learn faster and can be assisted by this. They are able to bring the work back here. The other example that i think is a great one is health care. I thought another good example for this group would be in ohio, we are doing work to help caseworkers right recovery plans for juveniles. It is going to help people in so many ways. I think it is going to be the most defining technology of this era. Lets not leave Artificial Intelligence. Can speakn, i think i for many of us that we are going to need a good schooling on that. We talked about some of the former conversations we had in rhode island. Associatedy scenario with Artificial Intelligence. Would you mind chatting a little bit more about that . I absolutely do not agree with it. Let me be clear. This will be the issue of our time and the opportunity of our time. Both of them together. Why do i say that about Artificial Intelligence . I can see this already as we roll out watson for oncology. Has one doctores for every 100 cancer patients. India has one for every 2000. Where theyve issues will never have a chance to get worldclass health care. These are the kinds of things that will get solved. Wrongk it is completely some of this hype about it. If i had my druthers, i would not call it Artificial Intelligence. In my career early on, i was in Artificial Intelligence specialist. Let me dispel what is the height. If you what is the height go,ou look at where ai will you hear about singularity. There is another one, people call it general ai. Then there is broad ai to do all the business stuff. Most of what you see today is in the Consumer World look at pictures and understand this. It is just natural language. That is what you have today. Big broad application to business will go on for a decade. This idea of mimicking a humans brain i think that is maybe 2050. We have a lot of time. Im not athink believer of the big hype. O believe very strongly you has a governing body think about this. They do have to be i should safely into this world. First, theo purpose of these technologies. You have to be really clear. We believe strongly these technologies are to augment what man does. Technologybe some that will obviously replace what we all do . Obviously, yes. That is happened in every era of technology. Bigger back to industrial and youing and you name it go back to industrial and farming and you name it. Be clear about its purpose. The other thing government will be involved in every institution like my own they are principles. You have to be data principles. Now that you have ai, there is intellectual property that comes from the learning. That should belong to the creator. You cannot and up with a world end up with the world think about who owns the data. You have to be clear with every consumer. If i am using ai, i am going to tell you. Im going to tell you who trained. You may not care who pick the best song in 1970. If youre looking at cancer treatment, you care that it was the best institution in the world who trained it. You care what data went into it. We are going to enter this world where purpose, transparency, and telling people who own things yet to prepare a whole lot of workers. We have done all these studies. We have done studies of m. I. T. What percentage of jobs could be displaced . Their numbers and predictions all over. I am absolutely confident 100 of jobs will change. True, i really believe this is my responsibility to prepare everyone. Youth, current workers, your Education Systems change. That is responsible stewardship of these technologies. Not just for those of us who make it. But also for to help fix the problem. We will have those conversations. Lets get to block chains. This is my initiative ahead of the curve. I do not understand block chain. I asked jenny if she would have a block chain for dummies. Explain this and how it is going to change. I was telling the governor we are such a big proponent of block chain. Chain will dolock for trusted transaction between people and parties is what the internet did for the exchange of information. Block chain will do for transaction with the internet did for innervation innovation. For achain could do that transaction. I said, here is my simple definition. For those of you think that block chain is bitcoin, no. Crypto currency, no. Under it is something called a block chain technology. That is what you should Pay Attention to. If you do not mind my simple description of this, all of us that run a government or business, we keep a general ledger. If the governor or i do business, i do not trust him. I keep a version of what i paid him and what he paid me. We both have staff that reconcile us all the time. , and it iscenario repeated in every business you know. You name it, it is everywhere. It is called the distributed ledger. It says, what if we all had the same copy of that ledger . It could not be tampered with. It was immutable. If i made an entry change and went to his copy, went to everyone. If i tried to change something in his, i could not unless everybody agreed on it. That is what a block chain is. It is just a distributed ledger. It is immutable. By way it works, is governed a whole big governing body. Not one guy who owns it can decide how to change it. If you think of it, every place you have transactions, you could get a very fast middleman out of the way. Anyplace with a middleman. We probablyng have 500 projects underway. The d be at three of he would be three of the big ones. It is shipping. Any kind of transportation. Joint venture with marist, the largest cargo shipper. It is the ports of amsterdam and dubai. You go through the ports. The customs for cargo you know those containers . The paperwork often costs more than what is inside of it. With that block chain, you are able to get rid of all that. That is actually signed up by 20 of the biggest shippers. Then you go to rail and the truck. Everything along the way. You are going to find block chains and plow its way right through that. It is great it is a great efficiency play. By the way, working capital. All sorts of stuff. The second big one is going to be for food safety. Anybody that grows fruit food. It has been in production for about three months. It started with walmart. It is food safety. It has been accurate perfect example. Why would competitors all trust each other . Whether it is walmart or tyson or unilever. It is all those big food people. We are doing food safety with a block chain. For you tohing find the first origin of a mango, how many days would you guess it would take for a food recall . It takes seven days now. Die there are half a million Food Poisoning cases. All the competitors have joined on. We are able to track from the minute. They are all going on the block chain. I think we have about 100,000 different types of foods up and on their. Those of you who partake in agriculture, you will see a very big definition of block chain start to come through. You mentioned opioids. The work we are doing with drug supply. To be able to attract drugs like opioids on the time of manufacturer to distributor to hospital to whatever is a very simple way to do this. Is going to bein disruptive and beneficial. If you are a company and you are the middle, that service is not needed. Youre going to have to move into other services. The thing thats great about block chain is that it is not hard to do. That is what is different versus a lot of the other technology. You talked about safety. Mostnk those are the two transformative. Government or companies in my state would need. Both are a lot about jobs. It sounds like when you are talking about block chain weve never seen anything when i do not have to push something, it obviously is good. As an example, because we are the largest firm that also does service of technology around the thed lets say i am largest implementor for cisco. When you do that, i keep track of all the parts and they keep track of all the parts. There are hundreds of people you do not need doing reconciliation. You talked about workforce. 100 of the workforce is going to have to change. You also talked about education. There are two pieces there. Retraining those were already working, but starting the genesis of things. Patty change education leading up to what the workforce in the future will be . Lets break that into two different pieces. When you asked me about the technology that will change, if you had asked me if you would only let me say one word, i wouldve used the word data. It is not just for the few companies. I want to make a really big point. We have gone through this era of digital disruption. A lot of new companies. Some big Platform Companies have been born. That ihappening now think its every existing company i coined a word called the incumbent disruptor. Percentageyou what of the worlds data is searchable on the web . I would say 70 . 20 . Its ok. 80 , who owns the 80 . 80 percent is owned by all the companies in your state you have businesses. It is really valuable intellectual property. You see this happening. They now take that data, and they can leapfrog. They can fight back. This is the moment you see it happening whether it is walmart this is the incumbent disruptor. Take what you are really good at and use it. You were talking about autonomous cars. What my core strength really is if i rent cars, i know how to manage a fleet. Fleet management will not be needed. Does anyone know how to move these cars around . That is what the Car Rental Company does the day. You will be like, i have all that data. I see this more and more that people are realizing that they have the data. They have the knowledge. It is so important that you think twice about who you give your data to so it does not and up with a few companies with everything. This will change all companies. That, it means that there is this every job is manna machine. Man and machine. We have been focused on that for a long time. Every Company Becomes a disruptor. Every job is man and data. I am extremely concerned. This is not a world where everyone has to be a data scientist. If we paint a vision for everyone to have a good job is someone with a four year degree or phd, that is not what this world can do. It is going to create a division that is even larger in this country. Wequite possible played around with a term called new collar. It is not a fouryear degree. It is less than a fouryear degree. Maybe a six year high school. You can get a very good productive job in the data economy in many different fields. It is now been six years that we started down this path. We have no bluecollar, no whitecollar. They are public high schools we call them pathways to technology. We will be up to 120. As the full pipeline of every greatest full, we will be at 60,000 hits. The idea is 120 schools. A very simple formula. I have hired a bunch of them already. They are coming out the other end. The idea is simple. Take a fouryear high school with a joint Community College. You offer the kids the chance to get their High School Degree and their Associates Degree at the same time. Mentorship electronic mentorship. A chance better job. A chance at a job. These kids are getting a good broad education. It is a more practical education. They can be hired. The kids now are graduating and making the double medium median income. It is not just direct i. T. Jobs. We have it up to 400 other Companies Helping us with taking on and giving the kids mentorship. Even get internships paid internships no less. To me, that is one way for the youth. I need the employees. Everybody i know needs the employees. Look at ciber skew wety Cyber Security do not have to train people. This is a really big deal. When you look at the Graduation Rates out of Community College, i already have the data. We are 400 times better than the average Community College graduation rate. Eitherthe kids are graduating with their Associates Degree are going on to college. We started with the most underserved kids. 70 qualify for free lunch or lunch assistance. They are coming out now. I am such a proponent. I am offering to help educate your kids. It is really something that i am so passionate about. I do believe it is a responsibility. It is our responsibility to work a publicprivate partnership. There was no one better to sponsor it other than a governor. Let me open up to the governors in a minute. My staff hates it when i come to these conferences because i come back to nevada and i say, look at what wisconsin is doing. Is wanted to note you are not on the list. You are my first target rate here. My first prospect. All of us are going to go back to our respective states. We listened to this amazing person. What is your advice to us . What do we take back . What is the first thing we say to our respective staffs and our constituencies about what we need to do and how we stay ahead of the curve . If i went back, i would say, ai and blocked chain is going to change every job in our state. We have got to prepare the workforce for it. If you dont like pathway to technologies, find something else. I am offering to you we will do the work for you. That we will get the companies. I will get my colleagues in their. We will hire them. I would say that you prepare the youth. Second thing i would say retraining, i do not want to underestimate. That is an issue. The second point would be around retraining. I can spend half a billion a year on retraining. I will get my huge population. 70 has now got modernized skill. I now use ai to help them with propensity to learn. Help them with midcareer training. My third message would be, you are responsible for education. You need to rethink the education model. Were going to be and a Lifelong Learning model. This will not be the first time the last time. To me, ive given a lot of thought to does this mean a new continuous training model that gets put into this . Does education really trained really change in every state. . The constant retraining that is going to go on is going to be a fact of life. My plea would be, every job changes. We offer it to be the conduit to get it going. It is aerved kids sixyear high school. Their graduating with an Associates Degree for free. It is part of their high school. Set the retraining from the career. The third would be, you have a think tank. What can we do that was the incentive to retrain throughout someones life that is out there . Go to there going to white house and have some roundtables. States, thereour are two big pieces of legislation. Were called out as part of the jobs act. A change to the perkins act that it through the house says, for you to get your funding, you have got to teach a curriculum that is employable. If youre going to have an be i do it has to not want you mopping floors with job study. I what you to learn something. Towardney could all tilt his mrs. Toward businesses. There are some simple big levers that could be tilted where there is existing funding. We will go to the governors for questions. Good morning. Thank you for being with us. We are doing the pathway to technology model. I would recommend it to all of my colleagues here. It is fantastic. A number of companies in rhode island have that up for it have stepped up for it. You come out of high school with your Associates Degree and a job. The question i have for you is this that is a great model. We are going to continue to expand it for young people. It is terrific. They do not have college debt and they get a decent job. The thing that is keeping me up at night is the midcareer retraining. You sayased to hear that the disruption and job losses might not be as great or as fast as we rank. If we are on it as we think. If you are someone who is 50 and hearing that there will be disruption, that is scary to hear. Thats harder. It is much harder to get someone who has been doing the same way for 20 years to change, but they have to. The question is, what are you doing . What lessons have you learned . What should we be doing specifically . I think that is not only you have been a great supporter. I do agree with you. Endpointsways see the clearly. You always get killed on the transitions. There is one other thing i fear as well about that knowledge you moving. What could end up happening is the two coasts of the country have all the employment in the middle does not. To me, what we have done one of the big jobs that are easily midcareer trainable is around Cyber Security. There are several million cyber jobs. You have some of that training in your state. We have been hiring thousands of those midcareer retraining in the cyber area. That is not going to go away for now. That is one thing. Andave opened up centers what i might say as the part of the country left behind. Whether it is louisiana out where we have gone in, west virginia. We put centers there trying to attract that new collar independent of their age. Cyber would be my big one. The other one is for all of us to keep retraining. At t has done a big effort to retrain. We will continue. There are other programs called transition to teaching. Teaching and health care will have a lot of openings. Another option is we help them transition into these other careers. We are going to look at transition to health care as well. There is physical volume needed and health care. That is what i would i do agree with you. It is as much about all of us and our efforts here. Im so strong about it being a publicprivate sponsorship. Two quick questions. You talked about this being a general ledger that is permanent. Key is thise wikipedia were everybody gets put in their entry . How does it work . The second 1 we are really familiar the second question is more leadership. It is fascinating that International Business machines are only 10 filling machines. How does you lead that transformation . All of us are time to make certain we push government i had. How did you take this huge company and change what it does in such a short. Of time while the train was still running . One, it is not a for dummies question because there are many little block chain starting out there. They are not all what the world calls with permission and immutable. If im going to get on this block chain, i want to know who else is on their. You cannot be anonymous. Someone with crypto currency is anonymous. In business, that is not going to happen. You are going to know who is on their. That, when iing is say it is immutable, they can only be Technology Wise changed if everybody agrees that can be changed. That is why the block chain built for business does work different. It has to run at really high speeds. It is not everything you hear associated with crypto currency. Question, when he said, how did you do that so fast . Age, day and in my mind, there are a couple things. Alitalia one of the greatest mistakes i made as well i will tell you one of the greatest mistakes i made as well. Path andotect your never define yourself as a product. Only to find yourself as a solution. Only define yourself as a solution. If you do that, it gives you the intellectual freedom to let go of things. When the world was crying for us to grow, i was selling businesses because i knew that if i did not sell them, i could not find the reinvestment to go to the future. Hurt, moment while it that is why ibm will be here for another 100 years. Do not define yourself as a product. Make they was decisions that are right for the longterm. I always feel that all transitions and transformations become so clear in revisionist history but never when you are in the middle of the. Mistakes you can tell people change. For our industry, it was go faster. Until you help people change how to do their work, all you will do is exhaust them. You have the power to make it easier for how work is done. If you do not do something about how work gets done, you are asking people to do the impossible. Was,s, what we realized for us to work faster and build these things and do them in new ways, we really did have to change how people work. Bring designed thinking skills and to the company. Everything your citizens touch is consumable. They expect every service from you to look like that. We had to bring in all those skills that said, make this as simple and beautiful as could be. And then you work in. Not engineering out. You start with, what do i want that experience to be . You make the process work that way. Then we had to do what people call Agile Working at scale. That meant you hear the word a lot, but when i say how work is done, that means put people in small groups. Multidisciplinary across your division. Across your agencies. They do minimum viable products and iterate. You do not keep working on a big mess when you need to solve a problem. You get the next part right and the next part right. That changes how all work is done. I had to go through location. You cannot do it without it. Until we had to put in new appraisal systems for people. That to med was investing in people skills where the two things people always want to talk about the portfolio. The lesson i will always take with me was the far more profound change. How people can do their work. Those are the two harder things. I know that if you do those, it is enduring. Doesnt resonate to what you do too . I feel like it does. A bell letteram for everyone out there. I have lived through era and era. Speaking of jeopardy, we are going to have as the ground a speed round. We are running out of time. With governor hickenlooper. Thank you both. This group is now wideawake. We have a national Cyber Security center. Your team has been very helpful not. I does what it take two seconds and say, when one of the ibm executives came and picked me on pathways technologies and pitched me on pathways to hnologies, we have it in three school districts. The thing that is amazing they are up to their second year there. They have a little over 100 kids. 70 come from low income hispanic households. Almost everyone will be the first in their generation to go to college. That ability to provide Technology Pathways to everybody is really astounding. I just want to make sure you got recognized. Thank you for your leadership on it too . Jenny, we loved having you in north carolina. We are headed towards our pathways technologies goals as well. We are pouring all of our energy and it. In it. We would like your continuing help with this. As governors, we are also involved with making sure the issues of health and safety and Consumer Protection and unfair competition are addressed. We are regulators from one level. As this innovation speeds forward, often the laws that have been set for what used to be our left in the dust. They are often irrelevant to what is happening. You spend all this time with taxicabs and then left and uber show up. Youre going to be faced with that type of innovation across the horizon. What can we do in working with businesses and others to make sure that we keep up with that as slow as the wheels of government sometimes move . We states can move a lot faster than here in washington. Any advice for us as we enter into what may be a land of unknown here . I understand the question very well. I understand the challenge. Something i think that many of you do well. Entrepreneurial startup communities we are helping them. They are a healthy thing to have in every state. When you set up that ability to attract and put that infrastructure in, it is contagious. It is not back it is not like they operate alone. The Big Companies feel the little companies. Wek the second thing would be happy to follow up with everybody after. I believe so strongly that these companies are going to compete on the basis of information that now is the time to get voluntary adherence to a set of data principles and what happens in your state. I was voluntary to start with. It is around data ownership, security, privacy. It is the i. T. Of the next generation. You do not have to pay to play with data. The things you can do with what is good hygiene and good with companies is important. You are protecting them or incentivizing them. We wrote something called data principles. Data principles for this era. We should share it with everyone. If you want a data economy to thrive, do not just go to the few companies but share it amongst the many. Those would be to thoughts two thoughts. First, i would just like to thank you for being with us today. Techlike to thank you for p schools. We started this in baltimore city. We said we have to get this in our state. We started with two schools. With on a more city Community College. I was just there a couple days ago visiting with the kids. We are trying to expand this all over the state. Were the ciber d of america. We house we are the ciber capital of america. We have 12,000 i. T. Companies. We have a huge need for people with technical skill. That is not just what this is about. Kidse the faces of these who are these parents are crying because of the opportunities. They have mentors and paid summer internships and they are learning and are excited. They see a future because of this. They are first in line for jobs at ibm or one of the other companies to sponsor. Six of mike other colleagues are doing it. Six of my other colleagues are doing it. I would like to encourage the rest of you to take a look at the program. Do t of what we also kid learn how to eat a business meal, how to dress. Parent that met a did not want a better life for their child. Thank you for being here. I cannot agree more with your principal that technology is going to change every job and every industry. Thank you for being here. You also made the point about do not protect the past. As governors, we are all leading institutions and bureaucracies that spend a lot of time defending ourselves. Do you have examples of your work as a Services Company where you have seen a Rapid Transformation and what principles were applied to achieve that transformation . We have plenty. We have a large government. But state and local businesses out there. Both state and local. Impanies, as the sometimes might go for the big bang to get things a cup. To get things accomplished. I would go with crawl, walk, and run for technology. Most initial progress being made in health and Human Services areas. You can help with caseworkers and what it is that they do. That is one of the first places i see a lot of progress. If you turn it into that crawl, walk, run, it is not sowed daunting it is not so dont think they are not simple because of all the complexity behind it. You can simplify that front and. That is where i see people making progress. That would be my advice. The idea that you go through what touches your citizens first. Technologies can be applied on that front. Thank you and please join me in thanking jenny. [applause] the team is all here. Art like to thank the governors here. We are in almost every state. Thank you for housing us and our people to live well. We are going to stay ahead of the curve. Thank you, jenny. [applause] we are still going. Going toow we are all be gathered this july for our summer meeting in santa fe, new mexico. I would like to invite the governor of the great state of , tomexico, Susana Martinez say a few words about the meeting this summer. [applause] im going to ask everyone if you will please stay just a few more minutes because i want to talk to you about the summer meeting that is going to be in santa fe, new mexico. I promise you it will be short but it will be amazing and very inviting to each of you to come out to santa fe, new mexico. I am thrilled to be here in our , total, our Nations Capital personally invite each and every one of you to new mexico. For the first time, we will be hosting the National Governors Association Summer meeting and it will be in july. I cannot wait for the experience and what it means for you all to feel what it feels to be new mexico true. Celebrationrue is a of things that make new mexico unique, special, and different. Every part of our state is amazingly different from others. It is a combination of our worldrenowned cuisine, always with a touch of chile, unique blends of culture and adventures that truly feeds the soul. Capital in santa fe is the oldest capital city in the country. Tripadvisornamed on one of the top 30 usa cities to visit in 2018 and received best senseographics of place in 2017. There are some a to experience in new mexico, things like trails and kayaking and rafting. We have a variety of events. Albuquerque is a short drive away. Traman be on the santa fe and see the city and mountains and our sunsets are amazing. I take pictures of our sunsets several times a month just because then my husband gets to paint them. I came home one day after he had printed one of those and i said where did you learn to do that. They are amazing paintings. To experience how beautiful our state is and how diverse it is. I want to make sure you experience what we have gotten to know as new mexico true and i want to show you a video that will hopefully show you just a little bit of the Amazing Things we have in our great state. [video clip] in a world overwhelmed by virtual distractions, people crave what is real, what they. An touch and smell in the complete silence that replaces the unrelenting chatter luxury isy life, nothing compared with authenticity. Form andhips strengthen during the heightened awareness of pure adventure. Anddiscovery of new culture. Hared meaningful experience that is new mexico true. And as you can see, new mexico true is one of the camens top brands that about during my first year as governor. Sand,ite sand, that is not snow, and then you saw the beautiful sand, our native American Culture is close by and everywhere you can visit. We will have Amazing Stores open for you to shop, leave your money behind, bring your families with you and return with more family members to enjoy what we know every day as new mexico true. Thank you several much. God bless and we hope to see you soon. [applause] thank you, governor. How many people are going to new mexico . Everybody . Im very excited about it. My thanks to jenny for being here today. We will take a brief break in order to transition to our next session, thank you very much. Here we are at the Jw Marriott Hotel this sunday morning in washington for the final day of the National Governors Association Winter meeting. A lot more to come today and we have live coverage on cspan. Coming up next, an International Keynote address from the president of ghana followed by a session on pathways to prosperity. Later on this afternoon, a by the on veterans run governor of minnesota and the governor of missouri and david shulkin, the veteran Affairs Secretary will be part of that aboutand we will close up three 15 with Governor Asa Hutchinson of arkansas and John Hickenlooper of colorado talking about Economic Development and the future of work. A full day of content here and we will be covering it for you on cspan

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