Like many students taking college courses during the coronavirus pandemic, Alexis Lopez struggled with a poor Wi-Fi connection and professors who didn’t offer much support.
“They couldn’t really help us. They didn’t really know what to do for us,” said Lopez, who remembers becoming so frustrated in front of her computer that she burst out crying. “We had to do everything by ourselves.”
Unlike most college-goers, however, Lopez, who lives in Bastrop, Texas, is still a senior in high school. And the problems forced her to withdraw from two of these classes, saddling her with two unwanted W’s on her transcript.