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Anne-Marie Jones, pictured with her son Chase, 6, says her phone can't scan QR codes and many businesses have got rid of pen and paper registers.
Low-income and elderly communities are being forgotten about when it comes to contact tracing, vulnerable Kiwis say.
Scanning a QR code with New Zealand’s Covid Tracer app requires a smartphone newer than Android 6.0 or an iPhone with IOS 11, and many businesses are relying on this as the only method to track people's movement under Ministry of Health guidelines.
Some lower-income and elderly Kiwis do not have smartphones, and businesses are not required to provide alternatives like a sign-in sheet unless alert level 2 or higher is in place.

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