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Thousands of travellers had their Christmas plans disrupted by flight cancellations over summer because of a shortage of credentialled ground staff, a problem the industry warns could result in months of cancellations and delays, even after borders reopen.
Ground handling staff require security and safety clearances that need to be regularly renewed, but after months stood down during the pandemic many have seen their certifications lapse, while thousands more have left the industry altogether.
The ground handling industry is warning it faces a shortfall of thousands of workers when borders reopen.
Credit:Louise Kennerley
The Sydney Morning Herald and