SALT LAKE CITY — As confirmed novel coronavirus cases swept the nation in the spring of 2020, businesses were left scrambling to find ways to adapt to new restrictions imposed to limit the spread of the deadly virus.
Restaurants shifted focus to curbside orders and small businesses across all industries struggled to keep their head above water in the unfamiliar territory.
While businesses have started using alternative methods of communication and payment out of pandemic-driven necessity, Eric Rea, CEO and co-founder of Utah-based fintech company Podium, thinks the change is here to stay — and the data backs him up.
Podium recently surveyed 1,004 men and women across the country between the ages of 18 and 75 and found that 80.3% of respondents don't want pandemic-adapted services like curbside pickup or contactless payments to end even after COVID-19 restrictions are lifted.