Consumers Credit Union opens newest office in Grand Rapids
KALAMAZOO, MI (February 1, 2021) — Consumers Credit Union is pleased to announce the opening of its newest location in Grand Rapids. Consumers’ seventh office opened last week on Wilson Avenue Northwest across from the Meijer in Standale. This is the credit union’s 22
nd office in West Michigan.
The new office offers a full range of financial services, including personal and commercial lending and investment services. Partners on this project include contractor CopperRock Construction and building designers Bosch Architecture of Kalamazoo.
The new Walker office was built with TellerPlus+ technology in the lobbies and drive thru. TellerPlus+ connects members to live tellers through two-way concierge video services allowing for full-service banking, including cash advances, currency exchange, loan payments and more. The technology also allows for extended service hours in the drive thru Monday through Friday from 9 a.m. to 7 p.m. and Saturdays from 9 a.m. to 1 p.m. Consumers’ continued investment in advanced banking technology has proven to be a boon in the current global crisis, allowing Consumers employees to continue to serve members virtually, while minimizing exposure risk for the community at large. Consumers will complete converting all existing offices to TellerPlus+ offices this year. All new offices, including one currently under construction in Grand Haven will utilize the technology.