“A consumer is a King” is the general perception because it is that part of extra which one pays known as profit on which all commercial activities and business enterprises thrive and sustain. Unfortunately, such a perception is more on papers and less on the ground as mere slogans of “Grahak Jago” or ”wake up consumer” is usually not followed what after his waking up whether one’s grievances get really heard and redressed in time bound manner. A consumer faces […]