Who we are: We are a digitally-led creative and production agency.
What we do: We produce content that help brands grow.
What we are looking for: We are looking for a community manager to join our team.
What you will do:
Team
Work together with the team - and work independently on multiple briefs/brands social media platforms at the same timeCollaborate, brainstorm and strategise with the teamWork directly with the digital strategist to translate strategic direction into content plansContent creation and managementDevelop content plans that meet clients’ briefs and objectivesSchedule, post and promote content in a timely manner that meets the brand’s communication styleCommunity management
Manage social media campaigns and Always-on content for various clients across social media platforms to align with marketing strategiesSupport influencer marketing efforts (such as identifying and selecting influencers, reposting content and engaging with influencer posts)Respond to customer inquiries and comments on social platforms in a timely mannerBuild relationships with our clients’ online communitiesContent development
Create creative content for clients in a way that’s relevant and timelyAnalytics and reporting
Monitor and provide feedback on engagement/conversations to internal teamDetect brand safety issues, manage social media crisis and identify real-time marketing opportunitiesAnalyse web traffic and relevant community metricsCreate monthly/campaign reports with key metrics and insightsOther
Attend networking events or relevant industry workshopsCultureStay cool and creativeBring new ideas and thinking to the team
What you must have:
0-2 years in an agency environmentSkills
Community managementGoogle AnalyticsReportingSocial media