Own cash. If youre not gonna put your pride away, well, then im not gonna do the deal. Its not always pretty. Are you okay . End it. But this is business. You gotta trust the process. I do it to save jobs, and i do it to make money. Thats all you. Yeah, buddy. This the profit. [hiphop music] 10 miles outside of my hometown of chicago, located in morton grove, illinois, is the home of athans motors. In 2009, pete athans, a car enthusiast and successful real estate investor, who made millions flipping houses, sunk his entire life savings into building his first car dealership. I created a place where you want to hang out, buy a car, sell your car. Cars worth 30 all day, wholesale. Service your car, or just come by and have a cup of coffee. The project took 18 months and cost more than 4 million to complete. Ive spent all my cash building this place and trying to keep it open. Come on. 1,300 in one month . And its hard to get more money to buy vehicles. Were scarce on cars. Pete hired his cousin tony to be general manager. Hey, mike, make sure you check that all the tires match. Okay. Im here every day to make sure everything is perfect. And working together has strained their relationship. Tony, come into my office, please. And tony has been talking about leaving athans. I cant work in an environment where the owner questions every single thing you do. I repeated myself three times. You didnt fix the problem. With no cars on the lot, and no process in place, athans motors has been losing over 1. 8 million a year. If help doesnt arrive within days, athans motors will be forced to close its doors forever, and pete will lose his entire life savings. If i close this place down, it would be catastrophic. Im so mad at myself. Ive just arrived at athans motors, and i cant figure out if this place is even open. Where are all the cars . What they do have is all super highend. In a good used car dealership you have to have affordable cars. Theyre not even close to what the market really calls for. They could be 30,000 over, per car, what they actually should be carrying. Wow. Look at this place. The first thing i noticed in the showroom is i feel like ive just entered caesars palace. Clouds painted on the ceiling, i see murals all over the place. Im waiting for zeus to pop out. There are no customers around, and much like the lot outside, the only thing i see are a few vintage luxury vehicles in the showroom. How you doing . Im marcus. Larry. Nice to meet you. Pleasure. Nice to meet you, larry. Pleasure. Is this car for sale . Yes, it is. How many miles on this . 2,400. It was restored. Uhhuh. How many total cars on the lot . Probably 20. Total . Total. 20 cars . 20 cars is more like a private collection than a used car dealership. A successful used car dealership is one that is built on having something for everyone. You have to have a wide array of price points, and a wide array of selection. Is pete here . Yeah, hes in his office. Ill take you. Okay. Pete. Marcus. How you doing, buddy . Pleasure. Thank you for taking the time. Absolutely. What did you think of the place when you first walked in . Itsitsyeah. Its built out, thats for sure. This is my soul, i design, i architect. Have you been in the car business a long time . No, i was only five years in the car business before i opened. I put everything i have in here in my soul and my bank account. Can i give you a tour of the place . All right, lets do it. Im the one who did everything, so im ready to be one of the best independent stores of the united states. You gotta get some cars first. Whatd you spend on these walls . Close to 100,000. 80,000. [chuckles] okay. I try to do something right once so i dont have to touch it ever again. You put in how much in renovating the place . 1 million . Over 2 million. Wow. The ceiling alone probably was about 15,000. So one used car. Correct. Okay. I created a stateoftheart customer lounge. What didwhat did it cost to build out this whole room . Close to 1 2 million. Come on. So like that granite, how much does that cost . Theyre about 25,000, the four. And all this movie stuff, how much is that . Tvs are about 15,000, the seats are 25,000, 30,000. Pete, why . How does any of this help you sell cars . I made this store to be the place where you want to hang out to have the best Customer Experience anywhere in the united states. Pete, look, customers dont want to hang out. They want to buy cars at a fair price and then they want to go home. Well, im telling you what i see. So let me tell you what i see. This could be a car. That could be a car. Those could be a car. If you look at it your way, a lot of things could have been cars. Do you ever look at it that way . Um. Pete spent 100,000 on wall plaster, 15,000 in murals, and 500,000 in his customer lounge. Look, you dont have to have a College Degree to know that to spend over 600,000 on just those items, i mean, its just irresponsible. Think about it like this. The average price of a used car sold in this market is 15,000. That means pete could have used that money to buy and sell 40 cars. At an average margin of 2,000 per car, he wouldve made 80,000 more in a given month. Whatd you pay for the building . 1. 875 million. So you have a little under 4 million in the facility. Yes. How much debt do you have on the business . About 6. 9 million. Im sorry, how much . 6. 9 million. 5. 3 million is myself, my money, and the rest is just friends and family. Wheres the money . Holding the losses. Keep this place going. Im losing over 100,000 a month for almost 2 1 2 years. This is a bad scenario. It sounds like pete has been financing his failed business out of his pocket for the last 2 1 2 years, and its been operating in the red the entire time. I need to take a closer look at these financials. Heres erika. Hi. Hi. Im marcus. Im erika. How are you . Good. Nice to meet you. Are you accounting . Im the Operations Manager here, so i do all the accounting, all the finance. Do you have a Financial Statement for last month . Um, the books are in your office. Sure. Ill get it. I could print you one, i think. You do the books but youre not allowed to keep em. Everything stays in petes office. But not because she cant get it, it just stays in my office. I dont think ive ever seen a business where the accountant doesnt have control of the books. Pete needs to give erika the tools to do her job and not hide them in his office. Right now youre losing 150,000 a month, youre selling ten cars. Youre 50 cars short from breaking even. In order to make up for the 150,000 in monthly losses, athans would have to sell 60 cars at 2,500 profit per car. In order to sell 60 cars, you need at least 120 on the ground. Today you have 20. Youre 100 cars short. Since the average used car sold in this area is around 15,000, buying the necessary inventory is gonna cost athans around 1. 5 million. You need 1 1 2 million of working capital just to have enough cars to be able to sell cars to break even. I mean, itsits a real challenge. How much money do you have in the account today . Pete . Why do youwhy are you looking at him . Because he wants to handle everything in the end anyway, so its kindagoes back to him. Between 20,000 and 30,000. Thanks, erika. Youre welcome. Petes cousin tony has been the general manager of athans since they opened, and i want to get his perspective on the business. Are you tony . Yes, i am. How you doing . Im marcus. Its a pleasure. Nice to meet you. Very nice to meet you too. So youre the manager. I wear all the hats. You wear all the hats. Okay. I have been in the car business about 18 years. Excuse me, marcus. Hi. Hi, how are you . What can we do for you today . I am actually in the market for an suv. Like a bmw, mercedes, porsche . What are you looking for . Im kind of looking for something a little bit more modest. Okay. Ford, chevy, maybe. The first potential buyer ive seen since ive been here walks in and hes looking to buy an suv. He seems motivated, excited, ready to buy. The problem is we dont have what he wants. I wish we could help you. No, its all right. Dont worry about it. Maybe next time. Take care. He wants to be in an affordable car like everybody else in america, and every suv we have on the lot is priced over 40,000. Thats the frustrating thing that you deal with. How many customers a day do you get that you cant sell stuff to . Oh, weits not just the walkin customers, its the phone calls. Yeah. Its the internet. Seems busy. Service seems busy. Yeah, service does, like, 100,000 per month. Sometimes we do a little bit more. So in your role as general manager, how much time do you spend out here . Im back here quite often. Those guys all reporting to you . Yes and no, okay. I talk to them about daily operations, but technically i dont really have authority over any department. Pete wants his finger on every single thing in the store. He micromanages. Hes a very proud guy, and hes a good guy. We just dont agree on a lot of things, even the buying of the cars. We have x amount of money to spend, he wants to spend money on a 100,000 porsche. And im like, it doesnt make any sense. When you have 100,000 to spend, it makes more sense to buy 10,000, 15,000 cars that the average working class is looking for. Tony seems to be on the ball. He seems to know what hes doing. And if pete would let tony do his jobthis guys got tons of car experiencethey may not be in this mess. He says, im writing the checks, im writing the money, this is what were gonna buy. Thats what he does. And look whats outside. No cars. Youre not selling anything. Theres no cars. And the relationship is very strained. Athans motors is in a lot of trouble. Theyre buried in debt, they dont have any cars on the ground, and there are no customers. But i know the car business, and this is a good location. The facility, while overbuilt, could be perfect with some renovations. Its important that you understand that i take relationships and business very seriously. Youre almost 7 million in debt, youre losing 150,000 a month. Thats a lot of money, pete. And you have almost no cash. What do you stand to lose if this business closes . I would lose my house, my dream, it would be catastrophic. Stakes are huge. 24 7, i thought about, every second, of fixing this problem. Because if it doesnt work. Not just the employees here and everybody else, my wife didnt sign up for that. Thats not fair. But. Right. So. Well, the stakes are big for me too. I take money very seriously. My offer is very simple. Its 3 1 2 million to help clear the debt, bring in new cars for inventory, and essentially change athans motors into a brandnew business that makes money. And you share in the economics. And well be 50 50 partners, but im 100 in charge. cause i know this business better than you do. Theres not even a question about it. So all the work that i do and all the inventory and the process that i put in, youll share in it. I get my 3 1 2 million back first, and well stay 50 50 once its paid back. While 3. 5 million is a lot of money, one way that i protect myself is by owning all of the new inventory. And so my risk is minimized. Its minimized because i can liquidate the cars and get my money back. Im justim a little concerned when you say 100 you run the business, because i believe i have Something Special here. Whats special about it . You have a used car lot with no inventory. Thats your opinion. But, pete, its notits not my opinion that youre in trouble, its the facts. Well, thatsbut thats stop saying opinion, its were here. In the four years youve been open, youve lost 4 million. Theres 20 employees that work here. Theyre gonna be out of jobs. But what i have set up is infrastructure but it isnt just that, itstheres no process in place. I dont care how much money you have, you cant have the right resources to actually run the business the right way overnight. I dont agree with you. I. Theres nothing magical about this business. Sorry. Ii believe i the numbers dont lie. You spend 4 million, its gone. Theres nothing magical about it. Youre look you have no inventory. Its gone. And will i be able to keep the name . Keep what name . Athans motors. Is the name important to you . Yes. I thought keeping the place open was important to you. Its my name. I mean, that means a lot. Its about marketing and getting customers through the front door. Its not about putting your name on the building. You gotta put your pride away for a minute. Youre looking at it only on your end as an investor, as a partner the only way this business works is if somebody that knows the business better than you is driving the process. Doesnt work any other way. I think im unstoppable. Pete, if youre not gonna put your pride away, then im not gonna do the deal. You dont need to raise your voice at me. Well, im raising my voice because you keep repeating the same thing and you dont seem to understand what im telling you. Are you okay . End it. Coming up. Do you trust tony . No. This is my money. Youre damn right im gonna micromanage everybody. Im not changing. And later. Pete, whats your problem . You know what . I didnt agree to all these changes. Now youre just gonna change everything. This is gonna be a dictatorship, this aint gonna be no partnership. I didnt agree to this [bleep]. The deals off. I get it all the time. Have you lost weight . Of course i have ever since i started renting from national. 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Save up to 400 a year on your wireless bill. Plus get 250 back when you buy a new samsung note. Click, call or visit a store today. Pete, if youre not gonna put your pride away, then im not gonna do the deal. You dont need to raise your voice at me. Well, im raising my voice because you keep repeating the same thing and you dont seem to understand what im telling you. Are you okay . I just need a break. I came here to help you. You asked me to come help you. I gave you a very fair offer. Its 3 1 2 million from me to liquidate and clear these debts, to set up a brandnew entity, to bring in new assets and some fresh inventory. I will be working for free like i am now . Just like i will be. Its a yes or a no. Yes. Im writing a check for 3 1 2 million. Maybe for the first time ill have a good nights sleep. With this check, you know that im 100 in charge. Correct. We have a deal . We have a deal. Okay. Thank you. Everybody meet in the showroom, please. Everybody meet in the showroom. Good morning. So the reason were here today is that pete and i have made a deal. This business is in dire need of capital. Its losing 150,000 a month. We will not be losing money anymore. Pete and i are gonna be 50 50 partners. But things are gonna change dramatically. Going forward, i am 100 in charge. Gonna focus on three things people, process, and product. In terms of the product, its simple. I mean, its a car. And we dont have any. Theres 20 cars outside. And whatever cars we have outside that dont work were gonna liquidate. In the past weve made spending decisions that are not with a lot of thought. Were not gonna be buying fancy things. Video games and movie screens dont sell cars. Im gonna liquidate that stuff and transform this place so that every square inch generates revenue. Next, were gonna dramatically change the marketing plan. Because once we have cars to sell, we need to get the word out. Were gonna show this community that were no longer a highend dealership with no inventory. We will cater to everybody. Were gonna put on a grand reopening event, invite the whole city, have them come down, check us out, and hopefully theyll buy some cars. The last thing, and i think the hardest for pete, is that going forward. Tony, pete is finally going to let you do your job. Right . Absolutely. And were gonna do that. I will do everything that i can to make you successful and to help you make more money. Thats my job. [applause] all right, lets get to work. Hey, pete. Can we go walk the inventory . Sure. Lets grab erika and tony as well. Im gonna liquidate inventory of cars that arent selling. And im gonna reinvest that cash into cars that i know will sell. One of the things that i like to do in a business like this is walk the inventory every morning at the start of the day. So the average price of a used car sold around here is 15,000 to 30,000. How much is this porsche . 76,000. How much is this car . 30. How much is that car . 46. Wheres all your cars under 30 . If you took this money and didnt have 80,000 in here, how many cars can i have on the lot instead of an 80,000 porsche . Three, four, five. Erika . Six. Six . Five, six. Depends. But when the deal presents itself, the right car thats hard to find, for you to turn it downit wouldnt make sen but you sold 11 last month. In a perfect world, pete, if we had 150 cars on the ground and we were making 100,000 or 200,000 a month, i would buy this car all day long. The challenge is because the market is so narrow we gotta be very careful on the type of cars we buy and the type of cars we put our cash into. If this doesnt sell, youve lost 80,000. Whos responsible for buying cars . I am responsible to an extent. So did you buy all these cars . No. I was buying. Pete is so committed to proving that his way is the right way that hes ignoring people that know the business far better than he does. And he continues to bury himself in debt and bad decisions. If we dont understand where the market really is, and we dont price properly based on the age of the car, then everything we have on the lots gonna be full of water. And when it gets past 60 days, its just depreciating. This is cash thats justits melting down on us. They gotta go. Can you point out to me the cars that are over 60 days old . This one. [sighs] what do we own it for . 46. Oh. Great. Come on, guys. With im gonna clear the cache. Were gonna make money. I know, but youre taking a big hit. How much is this car worth . 32. 28. 5. Oh. Next car. Cant buy that at 28. 5. Its five months old. This lexus. 33 and change. How come you dont know these numbers . I could answer you. Let him answer. Whats the car worth . 48. Well, ill stop answering. What do we own it for . About 45,000. Whats it worth . Low 40s. 38. 5. Youreyoure discounting easy things that i cant go buy at the price that youre saying. Well, pete, theyre not worth anything if they dont sell. Theyre just sitting here. When theyre past 60 days, theyre gonna get liquidated. If we take a loss, were gonna learn our lesson. These are the wrong cars for this market. Tony, these cars better be gone by the end of the week. Youre the general manager. I expect it to be done. This is a 2012 cclass. So tires, brakes, everythings better than 50 . Did all the fluids on the car. Im impressed that i see tony wasting no time bringing wholesalers in to liquidate cars. We will no longer follow petes plan of having dead inventory just sit around. Were gonna turn that into cash and reinvest it into cars that actually sell. The car sitting here right now, better than 34,000. Thatits never gonna do 34,000. I know. That was the problem from the start. I think the car is somewhere in the 28 range. 28. 5, ill sell the car and itll beitll be done with. Okay. Hey. Tony. Both whats going on . This is andrew. Hey, how are you . Hi, andrew. Nice to meet you. Im selling him the car for 28 1 2. I wont sell it at that. Cars worth 30 all day, wholesale. I think that if i bring it to the auction, it does 27, 27. 5, and i think at 28. 5 im just trying to open the door to do business here. And this was a frontline ready car, so. Im taking that into consideration at 28. 5. Frontline ready means that the car has gone through a series of inspections and has been checked out from top to bottom. The cars been detailed and its now ready for sale to the customer. I cant let you make a couple thousand on a wholesale deal. Okay. Andrew, how are you . Hi. This is marcus. How long have we had this car . Close to six months. I mean, thats the issue. The cars not worth 34 grand. Who bought this car . Pete bought it online. It was a mistake. Well, i still think 28. 5 was too low. Lets you and i talk over here. Sorry, andrew. What is the problem with letting tony do his job . What is the problem . I feel i have to be on every single decision because that extra 500, that extra 2,000 means everything to me. Hes not gonna have you lose money because he thinks its fun or cause hes distracted. I just think people look at things differently when its your money and not anybody elses. Honestly, i have to tell you, from what im hearing and what im seeing, i dont think you can help yourself but to micromanage everything. But i havent. Im watching you do it all over the place. Thats ridiculous. No, its not ridiculous. Thats ridiculous. Thats ridiculous. Do you trust tony . No. Why . Because its my money. He loses nothing. Thats the problem. So if thats micromanaging, yeah, youre damn right, im gonna micromanage everybody. Im not changing. If you cut somebodys balls off every time they make a decision or in front of somebody, he does the deal and then the deal unwinds, its a problem. The reason youre taking a 5,000 loss is cause you bought the car wrong. Thats the reason theres a loss. Not because he made a mistake on the value. Cars that have been out here more than 60 days have to go. So this car is going, and tony made the deal, and youre not gonna come behind every Single Person and change the deal. You cant do that anymore. And andrew, the car is sold at 28. 5. Aw, bull[bleep]. Coming up. Why is this car still sitting here . Pete told us to stop doing it. What do you mean pete . I cant work in an environment where someone micromanages. I dont want to do this anymore. The new sporty glc. Come on. [ cars honking ] its so late. Yay. It fights traffic. No parking. I told you. Oh, a spot hold on. It fights tension. Seriously, did you take my phone . Passenger light on. It even fights. Fighting. Innovation that keeps people together. The 2020 glc. Lease the glc 300 suv for just 479 a month at your local mercedesbenz dealer. Vo my car is my afterwork de music ion zone. Vo so when my windshield broke. I found the experts at safelite autoglass. They have exclusive technology and service i can trust. Singers safelite repair, safelite replace. Through the at t network, edgetoedge intelligence gives you the power to see every corner of your growing business. From managing inventory. To detecting and preventing threats. To scaling up your production. Giving you a nice big edge over your competition. Thats the power of edgetoedge intelligence. Outdated. The paperwork. The calling for everything. The searching for id cards. Its like youre stuck in the 90s. Thats why esurance makes it simple with an app that has everything you need because thats how we live nowadays. Rad. Your id card is on a bodacious tiny future tv. Wow youre really committed to this whole 90s thing, arent ya . No, im just saying whats in the script. Thats true. Everything were sayings in the script. When insurance is simple, its surprisingly painless. Hey, guys. Are you ready to start . Were gonna open up these doors and get these cars out. In order to transform this business, we need to utilize every square inch of this facility to generate revenue. These classic cars are on consignment, which means that we dont own em, and were not gonna make a lot of money on em. I want to get them outta here so i can bring in cars that we do own and we can make some real money on. Thats all you. Yeah, buddy. Now that weve gotten rid of the wrong cars, its time to buy the right cars. [indistinct auctioneering] were at the auto auction where tony will have the chance to do his job and buy inventory without pete interfering. All right. Too many miles. I dont want it. If you can buy this car for, like, 5 grand, 5,500. That cars probably worth about 9 grand. 9 grand. Sold. [indistinct auctioneering] sold i can tell this is tough for pete letting tony and i make decisions, but ill give him some credit. Hes standing back and letting us do our job. Sold [indistinct auctioneering] the balance is 386,672. Okay. Today we picked up 28 used cars. We more than doubled our inventory. Take care. Ive hired painters to come in and take down these murals and paint over these clouds that add no value to selling cars. Were gonna liquidate all these excess luxury items so we can reinvest back into the company. This is gonna put about 150,000 of working capital in the bank. Whoohoo check it out. Liquidation. I brought in a crew of several dozen workers to transform the lounge into an auto accessory store. Ive also taken walls down to create a nice checkout area and improve the customer flow. Just want these in the showroom . The lounge currently generates no revenue per square foot. It actually costs us money. Once we bring in these parts and accessories, well be generating revenue at every square inch. We actually want this lounge working for us. I cant believe you took my lounge away. This was a stateoftheart lounge. There was just too much Square Footage not being used. We have to generate more revenue. We cant use it just to have people sit around and watch movies. Doesnt work. Unbelievable. Jim. Why is this car still sitting here after i specifically said i needed it done asap . Pete told us to stop doing it. What do you mean pete . Godall right. I gotta listen to the boss. You know what . Thats fine. I cant work in an environment where someone micromanages. I just cant do it. Whats going on, tony . Listen, i decided that i dont want to do this anymore. Why do you want to leave . Why . Because our [bleep] relationship went to [bleep]. And im not gonna let that happen no more. I made my decision no. There is no amount of money thats ever gonna get inbetween me and my family. And you are my family. It wasnt an easy decision. And. Youre not leaving, though. I am. Listen, no, youre not. You and marcus need to continue what you and i started. Hear me out. No, youre not going anywhere. Marcus, come here, please. Marcus, come here, please. Listen, nobodys changing my mind, okay . You stay here, you will be running it. Weve set everything up to succeed. Im sure you will, pete. Theres no question about it. Listen to me. Then if you decide in a year or two you dont want to be here doesnt matter. Tony it doesnt matter. I want nothing more than this world for you to be successful. Listen, listen no. So whats going on again . He wants to leave. He feels thatnot to be here. Why not, tony . I feel that, um, right now he has the right partner to help him get to the next level. Well, he has the right financial partner, but im not here every day. I understand that. And, uh. Have i ever asked you for anything . Now im asking you. Play this through. My decision is made. Coming up. Whyd you take my name off . I need to make sure that everybody that came here before knows this is a new day. Because when they came here before, there was no cars. Im done arguing with you this is bull[bleep]. Move. Were oscar mayer deli fresh and you may know us from. 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Is the ability to connect to people and she had it. And i knew. She was the one. Post a job today at linkedin. Com grow well, tonys now gone. What do you think . I just think its sad. I look back that i did a lot of things wrong, and its my fault because i micromanaged him. Im upset. Micromanaging people isnt a good thing. I mean, this is a guy thats been in the business for 25 years, right . And you dont have the same experience, in fact you dont have any experience in the auto business. And the fact that we have this grand opening coming and we dont have really anybody else that understands the auto business is a problem. So ill go ahead and fill that role of appraising and kind of working on deals with the salespeople, and then ill find somebody else to fill that role, but we are gonna need somebody here on a daily basis that understands the car business. I cant be here every day. Tony was not only the general manager, but he was the one guy that actually knew the car business. Petes micromanagement ran him off. And if pete doesnt change his ways, more people will leave. I hope your relationship with him can at least repair itself, cause it seems like your personal relationship is strained. So i wish you luck in that regard. Thank you. Were a couple of days away from the grand opening, and not only am i transforming the old business, im creating a new one. Athans motors will no longer exist. We will reopen as automatch usa. At automatch usa, were gonna match the right person with the right car. And were gonna have something for everyone. Automatch usa. You like it . Cool. I love it. Yeah, thank you. I didnt agree to that. Whyd you take my name off . cause thats the new name of the business. Thats bull[bleep]. You didnt even ask me. So is it about you seeing your name on the building, or is it about selling cars . My name brought customers in the door cause i have a great name in chicago. Everybody knows who i am. Thats why they come here. Really . Really. You actually believe that . I absolutely believe it. Uhhuh. Nobody gives a [bleep] about your name. Who gives a [bleep] about your name . I dont have my name on the building. Automatch usa is the new name of the business, and i need to make sure that everybody that came here before knows this is a new day. Because when they came here before there was no cars. None. I dont have cars, but i have a good business. But you dont have cars that is the business im done arguing with you this is bull[bleep]. Move. [bleep] bull[bleep]. Pete, whats your problem . You know what . I didnt agree to all these changes. Now youre just gonna change everything. This is gonna be a dictatorship, this aint gonna be no partnership. Well, its not a dictatorship, cause when you called me you asked me to come in and help you fix the business. The thing that you didnt seem to understand was that everything had to change. Its gotta be a new business. When i gave you the 3 1 2 million, it was to start a new entity. It wasnt to just pick and choose what was gonna change. We needed to relaunch this brand. You know what . I didnt agree to this [bleep]. The deals off. Vo my car is my afterwork decompression zone. Music vo so when my windshield broke. I found the experts at safelite autoglass. They have exclusive technology and service i can trust. Singers safelite repair, safelite replace. Sfx upbeat music a lot of clothes you normally take to the cleaners arent dirty dirty. They just need a quick refresh. Try new febreze clothing quick dry mist. It eliminates odors and refreshes lightlyworn clothing. Breathe happy febreze. La la la la la. So that early retirement we planned. Its going ok . Great. Now im spending more time with the kids. Im introducing them to crab. Crab . They love it. So, you mentioned that that money we set aside. Yeah. The kids and i want to build our own crab shack. Ahhh, youre finally building that outdoor kitchen. Yup with room for the whole gang. See how investing with a j. P. Morgan advisor can help you. Visit your local chase branch. All right brad, once again i have revolutionized the songwriting process. Oh, here we go. I know i cant play an instrument, but this. This is my forte. Obviously, for auto insurance, weve got the wheel route. Obviously. Retirement, were going with a longterm play. Makes sense. Pet insurance, wait, let me guess. Flea flicker. Yes howd you know . Studying my playbook . Yeah, actually. Have you lost weight . Of course i have ever since i started renting from national. Because national lets me lose the wait at the counter. And choose any car in the aisle. And i dont wait when i return, thanks to drop go. At national, i can lose the wait. And keep it off. Looking good, patrick. I know. vo go national. Go like a pro. We needed to relaunch this brand. You know what . I didnt agree to this [bleep]. The deals off. No, pete, its not off. Thats not how it works. Ive put a lot of money into this place. And the employees are happy. And youve liked a lot of the changes. You know youve liked a lot of the changes. So whats the real problem here . I dont like you changing the name without telling me, cause that tells me you might be able to change everything down the road. Theres gonna be more changes, pete. Theres gonna be a lot of changes. Until we get it right, were gonna make changes. I spent 4 1 2 years creating a brand, spending millions of dollars to have a great name on the street for customers, for employees, for everything, and you just changed it without even asking. Youre getting so caught up in the details that youre letting your emotion outplay the logic of the business. But this second it hurts, im not gonna lie to you. Before you know it, it aint gonna have anything of me and the brand i created here. I sympathize with your frustration. I do. Its a little like surgery. But i dont have any anesthesia for you. The process is gonna be painful, and i dont have anythingany way to make you feel any better. Right. But in the end, what matters is that you make money, these peoples jobs get saved, and the business survives and it thrives. Thats the goal here. Youre right. Youre right. So i need you to go along with this process. Do you trust me . I trust you. Maybe it was all the shock all together. Yeah, and its a lot. I understand. Its hard to have change. But we need to have an understanding that every time you dont like something, you cantyou cant ill just talk to you about it. You cant storm off. Okay. And you gotta be able to channel that into positive things, and you gotta learn this business. Okay . Then lets go. Lets get back to work. Okay . Im happy with what ive seen here. I spent over 1 2 million turning this place around. Well, this looks a lot better in here. Weve gotten rid of the distracting decor and murals and redesigned the layout so that every square inch of the place can be utilized to generate revenue. The customer lounge is now a fullrange parts and accessories department. The showroom has been converted into a display area where customers can shop for vehicle upgrades like rims, tires, and suspension systems. With the grand opening right around the corner, were adding the finishing touches to get automatch usa ready for its first customer. Try to get this cleared, cause what im really worried about is creating a pathway for people when they park. I havent seen the snow this bad in so long, and of course of all days, my luck, during the grand opening. And it sucks. These front here, i cant have big piles. See that starting to pile up . Yes. Todays the grand opening, and we have weather working against us. We cannot afford to mess this up. This is a huge day. Where are you guys . Okay, bye. Hey, man. Wheres the hauler at . They said theyre on their way. Theyll be here within a halfhour. cause were opening soon. I know. Im sorry, i know. They shouldve been here. Guess they got stuck with the snow. The grand opening is minutes away. Were still waiting on two haulers with 20 cars. I mean, the fact that were having the grand opening soon and we dont have all these cars here is a problem. I want to show marcus how important automatch is as athans motors was, because it means everything to me. Obviously we didnt factor on snow, but its chicago, so we should kind of plan for it. Shouldve had them come three hours earlier. All right, well, lets make sure that Everything Else is right. [bleep]. If your business is in trouble and you need my help, log on to theprofitcasting. Com. So josh, you going for our drive safe and save discount . Yup, using the app. Driving safe. Heh. You wanna go . Wanna go bro . Hey, uh, do not mess with my discount. Woooo you could save up to 30 . 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To turn garbage into jet fuel. Because we cant let any good ideas go to waste. At bp, we see possibilities everywhere. To help the world keep advancing. Hey. Hey. You must be stevens phone. Now you can take control of your home wifi and get a notification the instant someone new joins your network. Only with xfinity xfi. Download the xfi app today. I mean, the fact that were having the grand opening soon and we dont have all these cars here is a problem. All right, well, lets make sure that Everything Else is right. [bleep] [bleep]. [horn honks] one of the haulers just showed up. Its time to start unloading. Keep going. Theyre all fine. The second ones gotta face in. Yeah, were okay. Just help me out. We gotta move. Let me get danny to move this car. Gotta get these off. Thats a customers car . Bring em off and ill have my guys pull. I want a domestic here, and i want that brought a little forward. Who parked that . Ill pull it up. Pull it up. Guys, get me the keys for the wrangler. The second hauler just showed up and we have a lot of cars to unload. We gotta move. Were late, we gotta move. Pete is really working hard to get things done. Oh, [bleep]. Hes making up for the late arrival. Put the shovel down. Youre gonna drive a car. One, two, try one more. One at a time we take em off. Lot of work. Marcus, all the cars are cleaned off, all the snow. It looks good. Ill take the shovel and ill go grab that section over there. Okay. Hi. Welcome. Thanks for braving the weather. Even though we were expected to get over six inches of snow. Welcome to automatch usa. I started noticing a steady stream of customers arriving. Who are you . Audrey. Audrey, nice to meet you. Welcome. Hi, audrey. Marcus, this is my wife. Oh, hi, how are you . Very nice to meet you. Well, enjoy yourself today. Thank you. Thank you so much. Thank you for coming. Got a nice, little crowd today. One of the best days of my life. Youre giving me something that money cant buy. And thats the process and doing things the way a dealership shouldve been. I feel so happy. I lost 15 pounds, and not trying. So i love to come to work. So you guys interested in the explorer here today . Yes. Yeah, its a nice car. I like what i see today. Automatch usa is filled with customers. Our guys are working their butts off, and pete has been a selling machine. Do you guys do financing here . We deal with all major banks to hopefully meet your payment that you guys can afford. Mmhmm. We could probably afford around 350 a month comfortably. I think we should be able to get that done for you at that price range. Thanks again for coming. Thank you, marcus. Nice to meet you. It looks like a brandnew showroom today. Last time i came in and went to the parking lot, i thinkmaybe six cars or something, and i never got out of my car. This time theres a lot of stuff to look at, which is fun, from rims to tires. A lot of nice cars on the lot. This has the sporty options that you like. I think im gonna buy a car today. Thank you. You want to take a look at our cars . Yeah, thatd be great. Its been a very successful day, and im really proud of pete and the entire staff. Anything you like, im here. Just call me. Im here day and night, so whatever you like. Okay . Look, it was a great day. Weve sold a lot of cars and a lot of accessories, and weve generated over 100,000 in sales in one day. Looks great. It looks fantastic. Beyond beautiful. Cant complain. You did it. Almost there. [voice breaking] almost there. You did it. Thank you for believing in me. One stop shop. For everything. Can you have the gmc ready by tomorrow . We could do that. Thanks, guys. Weve been open for a month, and already weve seen massive improvements. Its all yours. You run the department, youre gonna write all the checks, control all the receipts. I will take a step back in that department. Good. Ive brought in a general manager with 30 years of experience to teach pete the car business. This is pete. This is john gavin. Nice to meet you. Nice to meet you. Pleasure. Pleasure. John is the new general manager of automatch. Im gonna help you make a lot of money. Okay. The inventory has gone from 20 cars to over 150 in inventory. Were averaging about 90 sales a month. Its only a matter of time before automatch usa is really profitable. Thank you very much. Lemonis tonight, on the profit, a chain on pet supply stores specializes in wholesome food. Lisa our biggest thing is the nutrition for the pets. Lemonis but the business is anything but healthy. Giovanni its embarrassing. Im right back to where we started. Lemonis the stores need an overhaul. This how you manage inventory . Giovanni yeah. Lisa yeah, i mean giovanni this is our weakness. Lemonis the employees need leadership. Ive never been to a meeting where theres no agenda. Giovanni i think youre being a little unfair with how this process goes. Lemonis and the owners need to lose their selfrighteous attitude. As a retailer, you have an obligation to deliver the consumer the choice to make that decision on their own and not for them. Giovanni oh, my gosh, that im lemonis if these owners cant take control, their dream of creating a retail empire