Clarity Travel navigates tricky refund journeys with ThoughtSpot
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Summary:
With corporate travel buyers needing up-to-date insight on the budgetary impact of COVID-related travel cancellations, Clarity has extended its use of the analytics platform.
(Clarity )
The headline of a recent, tongue-in-cheek article in
The Wall Street Journal neatly sums up the mixed emotions of many corporate road warriors as they shelve plans to resume their travels in 2021: ‘Business travel was terrible – and I miss it so much.’
Huge adjustments have been made in response to COVID-19. Sales calls and board meetings have moved to video conferencing platforms; training sessions and networking events have gone virtual, too; and the halls of purpose-built conference centres in cities worldwide stand empty, while ‘attendees’ log on to watch keynotes and sessions from their own homes.