PHOTO:
Nicolas Cool | unsplash
CIOs went into COVID-19 lockdown thinking it would only last a few weeks â this became clear during many of the conversations I had with CIOs over the last year. These CIOs quickly learned that the crisis would take much longer time to pass. According to CIO David Seidl, "We learned that our response plans were for days or weeks rather than a year or longer." Clearly, we are only now potentially seeing our way out of the crisis.
While CIOs did not immediately understand how long the crisis would last, without question, they and their teams did establish the basis for surviving it. And given the experience of the last 18 months, they see further changes coming in terms of continuous improvement and hybrid work. With all this, how will they now consider risk moving forward? In other words, what were their key learnings?