“The larger the number of people who have the code means anybody could get in, basically.
“There was a sheet of paper on the door which said, ‘phone this number to get the code’. That means anybody just passing by could phone up, get the code and get in and those residents are vulnerable.”
They said the key box is ‘not easy’ to use, adding: “It’s a solution but it really isn’t adequate, and it’s been like this for two months. They should be putting a new system in – like, yesterday.
“Sanctuary Housing say [intercom] parts are on order but that the system is also obsolete. Replacing the system is the only sensible solution.