CEOs of World's Largest Companies Learn About Human Magic

Best Buy CEO and Chairman Hubert Joly addressed a closed-door session with CEOs in the
Chief Executives for Corporate Purpose (CECP)© coalition during a CEO Virtual Roundtable. The conversation focused on the importance of having a purposeful leader at the helm of a company, particularly given the challenges facing the world today. Providing a case study of the company’s journey from $11 a share in November 2012 when Joly joined to $119 a share today, he outlined the values-based transformation of Best Buy amidst challenges in retail, the economy, and the public’s expectations of CEO and companies.
The CEO-only discussion focused on how corporate leaders can promote the “human magic” side of business, including leadership development, succession planning, and a culture of customer service. Joly pinpointed the business benefits of this type of authentic leadership, to both bring about sustainable value and protect companies from crisis.

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