Carpet Cleaning Innovator Zerorez Atlanta Cleans Up Their Customer Experience while Drastically Cutting Frustration of Remote Agents with Bright Pattern Contact Center
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Zerorez Atlanta, a fast-growing carpet cleaning company, deploys Bright Pattern Cloud Contact Center to support customers over traditional and digital channels with a 100% remote workforce
SOUTH SAN FRANCISCO, Calif., Feb. 22, 2021 /PRNewswire/ --
Bright Pattern, a leading provider of AI-powered
cloud contact center software, has been deployed by Zerorez Atlanta to provide a personalized customer experience over inbound and outbound voice, chat, and text message channels. Zerorez Atlanta performed extensive research to determine the optimal omnichannel cloud contact center vendor that they could recommend to all Zerorez franchises across 60 U.S. cities and found the perfect partner in Bright Pattern.