Posted: May 10, 2021 5:00 AM CT | Last Updated: May 10
More than 150 calls for domestic issues triaged away from response by officers and managed by team of police and social workers.(Trevor Brine/CBC)
It may be incremental, but call by call, some requests for help to Winnipeg's 911 emergency line are being managed without sending police to respond.
The modest steps are part of efforts to ease ever-growing calls for service, and respond to concerns that dispatching police officers is not always being the most effective use of resources.
Much of the effort is being guided by a study the city of Winnipeg participated in, led by the Bloomberg Harvard City Leadership Initiative.