Shivani Peterson has one word to describe what it’s been like working in the mortgage industry since the pandemic hit.
“It’s a circus,” said Peterson, a mortgage advisor at All Western Mortgage in Reno. “In 2020, I don’t think I saw my family or slept.”
Peterson likely speaks for most mortgage advisors across the country. Last year, lenders extended a record-setting $4.3 trillion in mortgages, according to Black Knight Inc., a technology and mortgage data company. The previous record was set in 2003, when the Federal Reserve cut interest rates and spurred a boom in refinancing that led to $3.8 trillion of new mortgages that year.