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The Institute of Travel Management (ITM) has launched a campaign calling for industry collaboration in establishing consistent guidance for travel buyers on the significant implications of the EU’s new Payment Services Directive (PSD2).
The ITM's industry affairs committee has established a taskforce to bring together corporate card issuers, TMCs and technology suppliers to provide unified information after buyer members revealed that they are facing a minefield of conflicting advice on which booking types and card products require Strong Customer Authentication (SCA).
SCA, part of the PSD2 regulations which will come into force in the UK in September 2021 despite Brexit, requires cardholders to confirm their identity using more than one technique, such as PINs, one-time identifiers, biometric identifiers and ID fobs.