LOGAN WROGE
On their websites, members of the Food Fight restaurant group list their safety protocols alongside their menus. In email blasts to customers and on its social media pages, the Monona-based company doesnât shy from discussing its cleaning practices.
Highlighting such details may have seemed unnecessary pre-pandemic. But the company, which operates 19 Madison-area restaurants, knows keeping the trust of its diners and employees is key to returning to full operation, said Caitlin Suemnicht, Food Fightâs chief operating officer.
âI think a big part of it is just in really clear communication,â she said.
Suemnicht
Chris Hynes
While vaccines are ramping up and people are looking to put the last year behind them, many Madison-area businesses will need to overcome one more barrier: consumer and employee confidence.