UK telecommunications provider BT Group is facing a lawsuit over claims of overcharging customers, which could cost the company almost $815 million.
Justin Le Patourel, founder of Collective Action on Land Lines, known as CALL, said in a statement on Sunday that the group has filed a claim with the Competition Appeal Tribunal. The suit was reported earlier by the Sunday Times.
In 2017, Britain’s telecommunications watchdog Ofcom found BT had been overcharging landline customers since 2009. As a result, the company was forced to reduce monthly costs by about 7 pounds each. However, its customers weren’t compensated for the previous eight years of overcharging, Le Patourel said in the statement. The affected consumers were more likely to be old, on low incomes and vulnerable, CALL said, citing Ofcom.