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Bright Pattern Partners with Dataseti to Deliver AI-Powered Omnichannel Communication Solutions to Service Management Organizations
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Improve your service management ROI with an Omnichannel Communication Interaction Platform for digital transformation, AI-powered automation, and remote service desk capabilities
"Bright Pattern will be a win for anyone who has a customer support center. The brilliance of this intelligent voice platform will easily be the go-to for the next two decades. We’re talking lights out, go home, Bright Pattern is the clear winner.”
SOUTH SAN FRANCISCO, Calif. (PRWEB)
February 17, 2021
Bright Pattern, leading provider of omnichannel communication software for innovative companies, partners with Dataseti, a premier IT Service Management consulting firm. Together, Bright Pattern and Dataseti deliver a modern Omnichannel Communication Interaction Platform for IT Service Management to improve ROI by automating common processes including; incident management, problem management, change management, request management, service catalog, quality management, and omnichannel contact center communications. With the current pandemic and the move to remote workforces, it is critical now more than ever to get more out of service management solutions.

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