‘DBKL potholes complaint’ WhatsApp eases channelling complaints of road damages
09 Jan 2021 / 17:13 H.
KUALA LUMPUR: To make it easier for the public to make a complaint or channel information on any road damage in the capital, Kuala Lumpur City Hall (DBKL) introduced a complaint line through the WhatsApp application, namely, ‘DBKL Potholes Complaint’.
Kuala Lumpur Mayor Datuk Mahadi Che Ngah said the application, which was launched on Jan 7, would help DBKL to immediately repair any damaged or potholed road based on public information to ensure the capital is free from potholes.
“DBKL Potholes Complaint was created for the safety of road users following the many accident cases reported over the past few weeks due to potholes on the road.