Arkansas customers behind on utility bills should seek options

Arkansas utility customers with past due balances will get a grace period before shut-off notices are sent.
Author: Jade Jackson
Updated: 6:32 PM CDT May 3, 2021
LITTLE ROCK, Ark — At the end of March, Attorney General Leslie Rutledge announced the COVID-19 disconnection moratorium for its regulated utility services is ending on May 3, 2021, according to the Arkansas Public Service Commission (PSC).
Consumers with past due balances begin receiving disconnection notices to their mailing addresses from their utility companies providing at least a 35-day grace period before shut-off notices are sent. 
“We are over a year into the COVID-19 pandemic and Arkansas is recovering in more ways than one,” said Attorney General Leslie Rutledge. “I want folks who are going back to work, but still struggling to pay their bills, to know they have options.”

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