[Rant] Crappy Tire at it again. Not shopping with them anymore
So, I had an i-d binary2-t moment and broke our coffeemaker's carafe.. Since I wanted to support a local business instead of making Bezos even richer, I ordered a brand new universal for curbside pickup at Crappy Tire, picked it up and took it home. When I opened the box, the lid was broken and it was missing adapters, too. So, some lazy returns person didn't bother checking it and just put it back in the inventory. After 45min on the phone, I had a helpful support rep arrange for a replacement to wait for me at the store. When I showed up, one of the curbside pickup people told me to go into the store. When I explained that we were high risk, he told me to go closer to the main door and hope that another curbside pickup person was less lazy than him. When I tried calling the store, my calls timed out 9 times before I finally gave up and left without exchanging the broken piece of trash for a functional universal carafe. Our coffemaker's unusable and I ended up spending $100ish on a new coffeemaker (with a steel carafe) on Amazon. Lesson learned. Never deal with that cesspool of piss-poor, sorry excuse for 'customer service', ever again. There's Amazon, Wal Mart, Lowe's, Rock Auto, etc etc etc Plenty of companies that don't adopt a Soviet government approach to serving their customers.