Annex Cloud Announces the Addition of Infobip to its Partner Ecosystem
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LOS ANGELES (PRWEB)
February 02, 2021
Annex Cloud, a global, enterprise technical solutions provider of advanced personalized and experiential customer retention software and loyalty management solutions, announced today it has expanded its partner ecosystem with the addition of Infobip, a global cloud communications platform. Together the companies provide enterprise organizations with a comprehensive suite of capabilities to foster improved customer loyalty through hyper-personalized, omnichannel communications throughout their journey.
In today’s digital-first world, it is clear that customer experience is paramount to many consumers. In fact, Total Customer Survey report states that 86% of customers would pay more for better customer experience. Annex Cloud’s comprehensive Loyalty Experience Manager™ solution suite, combined with Infobip’s Moments, a unique omni-channel customer engagement solution, will provide brands with extended control over engaging and retaining their customers via contextual communications. Bringing together data from both platforms to create unified, comprehensive customer profiles, both companies can elevate customer experience for brands; for instance, personalized, resonant messaging across customer-preferred channels, contextual updates about customers’ loyalty program status, and more.