‘Banks need to drastically re-skill, reform for new normal’ (Book Review)
By IANS| Published: 4th March 2021 12:21 pm IST
By Vishnu Makhijani
New Delhi, March 4 : To hire the skilled or to re-skill? This is one of the crucial questions the banking industry prepares for in the ‘new normal in a post-pandemic world.
However, as the need for skills evolves, hiring cannot alone close the gap fast enough. Not only is re-skilling critical from an organizational standpoint, if done right, it also has a life-changing effect on employees, says a new book, “Transformational Leadership in Banking: Challenges of Governance, Leadership and HR in a Digital and Disruptive World” (SAGE), edited by Anil K. Khandelwal, a former CMD of Bank of Baroda and Dena Bank.