Increased global co-operation makes it vital to understand the processes of managing intercultural relations.
First book on intercultural politeness takes a theoretical and practical approach to exploring how people build and maintain good relationships across boundaries
Real-life examples illustrate how people evaluate and make judgements of others, and what strategies are deployed for managing relations, especially after an offence or disagreement.
In communicating we draw on our own personal expectations and behavioural patterns which, if they differ significantly from those of others, can lead to misunderstandings or disappointments.
In a new book launched this week, Professor Helen Spencer-Oatey of the University of Warwick Department of Applied Linguistics and her co-author Professor Dániel Z. Kádár of the Hungarian Research Institute for Linguistics (NYTI) explore how people relate across cultural boundaries, a topic which is increasingly important in our interconnected world.