A higher purpose. Ours if they are. My own family ok welcome to the home edition stream now typically in the United States and canada if theres a Mental Health emergency the police are caught but let me show you the worst Case Scenario that may well happen im going to take you to san diego 4 years ago when the sister of alfred aline go call the police because her brother who had Mental Health issues was acting strangely this is what happens. But for the way so the police did you know they shot another our normal black person as usual and the lady is saying she called them for help not to kill her brother and they shot her brother. Pat. It is happy she called trail she did not call for them to kill him with his medical history so they got or not examining one for my older. Brother i would rather pay them. What sent her to my get. The you know the other right. On the same percent of this chain we all shit the Police Respond to Mental Health crises and if not then who you can join the conversation on the cheap look forward to hearing your responses your questions for the panel and the street. I will say hello to the guest the guests were introduced themselves to you as santi it is good to see you tell everybody you are. Everybody you want to. Reach over the fox network in toronto which is an initiative were trying to bring to the city to do Rapid Response purely Mental Health crisis intervention. Oh i wear a lot of hats. For myself i train if you were i would go there by host. Which brings me so long. Looking forward to digging into a lot that you have going on. Welcome to the straying south to an International Audience good morning my names tom black im the director of consulting at wiper clinic im also a former coots crisis worker and administrator i spent 10 years responding to calls out in the community and working to support the day to day operations of the program and in my current focus is conversations and work with other cities as they explore implementation of programming based on the cahoots model of mobile crisis intervention. People who work in Mental Health from people who have the piece. Stands full. And absolutely is an acronym standing for crisis assistance helping out on the streets model is a mobile crisis intervention response thats integrated in Public Safety where all the calls for service are routed through the Public Safety dispatch so those those Mental Health response seems that you see with boots are responding to calls the same way that the police or Fire Department deal thank you so much. But not least tell everybody you. Im amy king and im a sergeant with the olympia placed department in the state of washington ive been with o. P v a little bit over 20 years ive had a variety of different roles during those years currently i am in charge of our downtown walking patrol d and have been involved in the last couple of years of creating a mobile Crisis Response unit here in the limpia and another program we have faces. And our crew Response Team is based off of the coots model. I mean im just thinking and really seemed. To guess is why the police who why they come to a Mental Health emergency if i broke my leg i wouldnt call the police right now as it stands right now we have 911 and we dont have 912. And so although there are places like in eugene where tim is from and where im up in toronto i think is where he is from and Program Starting and there are other places across the country that are moving toward some kind of mobile d Mental Health response so that there is a Mental Health response as opposed to just Police Response or maybe instead of Police Response but currently most places dont have d a 912 so to speak there is no other system in. A sense he will still take on that when we cool the policeman some piece oversee having some kind of break down who episodes why police why not and when youve been in that situation with a Family Member. You know i think one of the big reasons is that you know folks dont have any other option even with options do exist sometimes people dont know those options do exist but i think really a big piece is you know we treat police as a jack of all trades Intervention Service that realistically you know we havent talked enough about Mental Health historically you know probably around the world but even in recent history you know the Mental Health conversation is just beginning and because of that we dont really have the infrastructure in place to. Understand whats happening with the what is being an episode where you know i dont know i dont think theyre acting strange and dont know how to react but also dont know what to call it either in that situation. Team i see. Yes nancy brings up a really great point that you know aside from the lack of other resources you know that might exist in a community there is a lot of what were seeing is a lack of understanding you know that theres this assumption that because somebody is presenting a certain way in public that they have done something bad and that theres a morality that gets assigned to that presentation of you know of a crisis and so you know as as were discussing this this type of response we need to really look at where things like morality you know where our personal values and you know implicit next implicit bias are playing into what we as bystanders or as Community Members expect to see what kind of outcomes we become attached to when we see that crisis unfolding in the community we call because we want to see a certain type of response we want to see a certain type of outcome and by and large because that understanding isnt there because theres maybe not so much compassion generally what we want to see is just a removal of that crisis you know we want that to happen somewhere else not in my backyard and so you know i think that as we really look at whats another type of 1st responder we can bring into these situations we also need to look at what we as Community Members what we are neighbors are doing and what what is really happening when we do Something Like call the police when we see you our neighbor in crisis gets commissioned this to. Choose right now hi there i think Mental Health professionals used to respond insisting he was behind one of the Police Respond and not spat people cant make up their minds pretty simplistic assented you want to work on nothings divil. Yeah you know when i hear the statement what it says to be is you know what data are reflecting you know what does research or evaluating oh whats happening in these calls at something that we really try to you know collect a lot of information in the ritual response never work that were in what were finding at least here in toronto is that you know the large majority of calls being made to 911 are Mental Health calls and you know were receiving 30000 Mental Health calls a year in the city you know 10000 of those are related to suicide risk. So when we really you know look at the numbers we sort of think you know the numbers kind of tell us whats needed and whats not for certain situations and i think thats really important for us to you know its a draw from while were making these be used decisions about what models we put in place and how we operate our cities. The police. Yeah absolutely. You know going back to what jim said a few moments ago in terms of we need to figure out as a community at large what our expectations are currently the expectations that we have whether we recognize those are expectations or not because weve done that work to examine them are not are not being mad and so we need to have i think a larger conversation about what do we want the response to look like and we also need to talk about what is the i hate to use the word problem but what is it were trying to address or solve oftentimes. You know the police have a certain amount of tools some of those are great tools. There are some great officers across the country but sometimes we as a scientist said were being tasked with. Dealing with anything and everything and we dont have every tool were not always the right response and so. When peoples expectations in any kind of relationship the relationship between the community and the place being no different are on meds or misunderstood i think we as police need to definitely do a better job of telling the story of who we are why we do sometimes the things we do why we dont do other things. I think those are some of the things that are missing from the conversation and helping us forge a path forward as to what we want as a community at large not we should we sponsor vanzant Police Department they had a Community Briefing and they said this is a 911 coup that didnt go well and it was for a Mental Health Emergency Response thats heavily since who. I dont want to share with. A rock robot of mine but other than in the sunshine to leave things like ourselves. Ok whats whats your address. Right. The next day but if i can i share your so whats your address. And he was having difficulty even not teaching later that he knew that if the police were cool maybe he would get to die by cool which speaks to. How wrong Police Involvement can be. A new chief says i called the ambulance for my stepfather one time taking to the hospital for a mental breakdown and the Police Showed up in costs and took him to jail teemu to not how would they have dealt with that situation a bit differently. So you know i think one of the 1st things i didnt really need to establish is that you know a crisis occurs when a need goes on and what that need is you know various person a person with that response looks like in that actual crisis you know varies person to person day to day but you know on a on a very front foundational level with the cahoots response that we have here in eugene in springfield oregon when that call is made to the Public Safety dispatch center and the coots goes our objective is to support and stabilize somebody providing the least intervention necessary to really get them through that that initial period of crisis you know were not going to be able to solve every problem you know were not going to be able to implement Long Term Solutions but what we can do is work with that individual recognizing that theyre the expert in their experience and that we as as responders really need to listen to that experience listen to their expertise and then engage in a collaborative process that keeps that person empowered and that keeps them in the position of autonomy you know really being able to figure out what is it that that is the most emergent unmet need you know and what can be done to address that maybe its 3 in the morning and theres not you know that business isnt open but we can we can still Work Together we can still come up with a plan to support that person so that they can make it through until that more traditional resources opened up you know there are a lot of situations where yes somebody does need to go to the hospital that is the most appropriate outcome for them in that situation and as such you know the model of mobile Crisis Response really recognizes that theyre going to be times where getting somebody out of that immediate situation where those triggers are you know where there are other circumstances the. It allowed that need to go unmet you know and so we you know we will transport folks when needed and thats i think the other thing thats really important is that when were looking at these responses when were looking at who goes out oftentimes folks might wait to call until its too late because theyre worried about that ambulance bill or because theyre worried about getting that huge bill when they go to the e. R. And because folks can you know because of the economic pressure can can put those things off if theres an alternative response that can come in before those crises have gotten to the point where the hospital is the only outcome thats really going to to get that person through the night keep them safe you know then were doing a lot better job so you know i wonder about you know both with that that caller in sparks and then that more recent example if there had been a resource you know for somebody to reach out to before things got so emergency would there have been a different outcome. There you know he was. So rude you know in your speech. Think a boat oh oh. You know i do know what happens when a Police Officer showing up versus when sure were. All price is the short of it you know we have these associations with Police Officers that Police Officers show up when something is wrong and there is danger present which sometimes just you know of the. You know the space or the environment that then occurs after that is you know we believe the groundwork for escalation of if of purely responses oh you know the 1st responder of the person or the people who are experiencing the crisis whether its a person alone or with you know their loved ones or the people wrote them of this sense a much different message of both the situation and says this is something that is manageable and something that can be deescalated bad you know perhaps you know further crisis computer verdict you know by the simple fact that you have to also look straight so let me point out the experience of so someone who understands you know whats happening and you know with certain symptom presentations me of and can properly respond to that in a way that maybe someone who doesnt have the wealth of experience in training do you know if you know of Police Officers well you know me not have the training so things can go right really quick. These rain you know yeah yeah go ahead and get. I know in olympia. You know ive been doing this a long time and a couple of years ago we started our downtown walking patrol and granted olympia is you know 5060000 people so are not huge. When you have a large house population in our downtown area some of those folks have struggles with Mental Health issues some of them down but man you know relationships have which i think is one of santee is referring to a little. Our ability and our walking charlie unit has given us such a different kind of access and the relationships have become so important and and hes absolutely right that when those relationships are established there are people a call may come to dispatch and ill hear the description of the person or even just the location of the person and i will know likely who someone is calling about and also because i know that person. Can usually make a pretty good guess as to whether that what the solution is what might be helpful to that person if its perhaps a more appropriate response for crew than it is for us to respond and i think moving toward some more pure based models is a direction that we should continue to look at and explore and expand and olympia we have our crew team and then we also have a familiar faces which is very pure based d as well and we have seen successes that if someone had told me 2 years ago this is what we were going to see from those programs im not sure that i would have believed it has been miraculous if i can use that word. Recent only its adult to leave the new york Police Department and she helps them with their trading for Mental Health clinics yes this is what she told us. I wonder what the new york citys who is departments of. I teach them about Mental Health. And the escalation the aspirations the news in good communication skills to defuse a crisis situation is specific skills i teach active listening you have to listen to the press and we had to use my mouth minus to listen more than we speak and once again of the information so that you can express in which School Number 2 when she has friends in b. Youre likely to have her or that person is going to start to trust you minister as you come to behave meet janish and then you can work with to find a positive. Sillies raney comment sound you cheap hi there he is in the us who dont have ono who else to call for Mental Illness in the way Police Officer trained in general needs and of the home which got clients mattson movement has tate do you feel that the times of changing no changed a sunday in the last few months bill is the question on the realized. I would city yes there is no i do know the big thing obviously is what have you not may 25th which was sure its murder in that you know start of the conversation obviously its a very important conversation to have started a conversation d that should have started a long before you know the event so that the evening happened but now here we are having this conversation but its all for this all to us now to keep that momentum going you know theres a lot of lot of the world things are happening fast and its easy to forget what have been dont even 2 or 3 months ago that you know something that we should be continuing to talk about of but i think one of the. Oh. Or you know one of the results of. Murder you know things that happened thereafter is that we are having this conversation. Then that crazy simple response that looks like well. Its very important to. Discover a solution is everywhere whether its from Mental Health a month ago this is the resistance folks who is crowded this important dont have these conversations. About how we get there and these conversations its actually much theres one last thing i want to add to the conversation guests and im going to ask you and to come down out of the back of this this is a muslim world as. Well fact professor at the university of wisconsin milwaukee and shes thinking about you know that question has a beginning if the police and respond if you will respond to Mental Health emergencies hes a me when were developing alternative services to respond to people experiencing and how the crisis we need to make sure that we engage and empower the communities that are most impacted by over policing to make sure that what we develop is responsive to the their needs one of the worries that i have as we are developing these models and of course we have to acknowledge that there may be some situations where Police Assistance is required due to an element of danger or some type of criminal component to the situation however i worry that our assessment of that risk. Could include some bias and so that what will end up having done is provide alternatives to white middle class communities and leaving communities of color is getting primarily on porson that response that want to reduce race inequities that will actually increase. Amy i interrupted youll see whats happening in another amy and then the whole idea of is the another way other than police are you happy to just hand doesnt that was once but its to someone else isnt. Well a couple of thoughts going back to my earlier thought i really like the idea of engaging our curiosity i think i would say this about myself its something i try to work on and i think. That we would be well served to become more cheeriest i think weve decided that we want to be really certain about things and weve lost some curiosity and i think if we were becoming more curious about our neighbors and i see everyone as my neighbor and getting to know d them and figuring out what their perspective is what their experience has been that could help me be a better neighbor to them whether that is in a personal aspect or a professional aspect as far as. Handing everything over i i think that she acknowledges and i would agree that there are times where there may be an element where Police Assistance is required i think the appropriate response should be who has the right tools to address what were trying to address. Sometimes that maybe the police often times it may not be the police maybe it is a combination of both i think we also really like things to be an either or because d its easier i think for us as humans when its very clear and bright lines but people are complex and theyre complicated were all complex and complicated and theres lots of shades of gray in our life and so who who has the right tool and maybe it isnt an either or maybe its not the police or Mental Health maybe its the police and Mental Health maybe its the Mental Health and. Some other social service provider. It doesnt have to be an either or we dont have to have i think what weve run into is that we think one system or one plan can fix. Yes everything and were way too unique and interesting for one plan to fit all. Im just the knocking a sunday because you understand Mental Health from the inside. And im wondering if you had a friend or Family Member who was having an episode they needed help would you tell them to call the police. You know what very close. Friends. Know exactly whats happening oh you know look you know because of my knowledge oh you know how you know the system here in toronto i probably. Know what might be safer alternatives you know i grew up in urban communities so you know a lot of. My friends would make me. The same thing oh exult you know you go back to that clip you played i think School Social worker and milwaukee. You know i thought about the large term so you know how different communities will be respond to and you know what he was talking to about there is no one size fits all option. I think thats where we are going to leave it we can have this conversation for so many hours but i appreciate the take the shed with me in this hospital on this train santee teen a neat thank you very much as well to say the comments asleep. Frank assessment of what he was saying and yet. Theres a new poll released on facing life thinks that this was an informed opinion because ethiopia on the verge of breakdown many calls on the little media region are actually under a de facto state nudging seat critical debate after he was approached to be does not going to resign because the been a few people indepth analysis of the days political headlines inside story on al jazeera. London is one of the most unfortunate cities in the world and decisions made here have an impact right around the globe and so here at aljazeera at least well show you the true impact on those decisions on people and how it affects their every day that. We are free to put them on air and to really engage those stories because they know that all audience is interested not just in the mainstream news but also the more hidden stories from parts of the world that often go under reported. Progress. Or a serious mistake. Artificial intelligence is slowly invading every aspect of our life. But very few of us really understand its capabilities for better or worse. In a new documentary aljazeera explores the impact of a are accessing vast amounts of our personal data through data land on aljazeera. Aljazeera where every. d malis president announces his resignation on state television hours after soldiers detained him and the Prime Minister in a coup. Colognes the roman you what you want is their own lives my headquarters here in doha coming up in the next 30 minutes the highest number of daily coronavirus cases since march in south korea a Church Congregation is at the center of the circle. Thank you very very much from the bottom of my heart thank you
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