The St Kitts Nevis Observer
Photo: Daily Mail. Skies looking gray for British AIrways as UK airlines come under fire for not refunding fares for flights cancelled for Covid-19, or when passengers could not legally fly.
(Daily Mail)–LONDON, UK–December 15th, 2020–Airlines are being investigated by the UK’s competition watchdog over failure to offer customers cash refunds for cancelled flights during Covid pandemic
The Competition and Markets Authority (CMA) is looking into consumer rights breaches by airlines during lockdowns amid concerns that companies refused passenger refunds when travel was restricted. Some travelers also reported being offered vouchers rather than full refunds.