Snapshot of key trend impacting BizVibe's insurance carriers industry group.
BizVibe has identified the use of AI-assisted claims processes as a major trend for the insurance carriers industry. Insurers are using AI to help automate their claim processes. AI chatbots help customers register claims and provide support, while AI tools use advanced diagnostics to assess damages and claims. AI is also being used to automate the settlement process and provide the final settlement to customers. This automation is helping the industry save time and hasten response. This trend is expected to have a strong influence on insurance carrier companies, especially in North America, Europe, and Asia-Pacific.