After a year of Zoom meetings, weâll need to rebuild trust through eye contact
Itâs damn near impossible to make and maintain eye contact during videoconferencing â but it's still essential IRL
The pandemic has exacerbated an already troubling trust deficit across political, economic and demographic divides.
But something else is happening as well. The pandemic has forced most of us to move our lives on to screens. And as we get more comfortable hiding behind screens, rarely receiving and making eye contact, we are also handicapping our ability to trust.
Trust is the bedrock of civilization, and living through screens is taking a significant psychological toll. Researchers have found that real and direct eye contact holds our attention.