Background:
A key obligation of humanitarian actors is to be accountable to people we assist. AAP in Afghanistan is coordinated by the Accountability to Affected People (AAP) Working Group, which began in July 2020. It builds on the work of the former Community Engagement Working Group, which stopped operating in early 2019. This AAP 3Ws (“Who is doing What and Where,”) provides information on 2-way communication channels that organisations use to exchange information with people in Afghanistan, accountability gaps, and how organisations engage people in all programming phases. This 3Ws survey did not cover COVID-19-related information.
Analysis:
Of the 54 organisations responding to this survey, 46% were national NGOs; 45% were international NGOs; 7% were UN agencies and 2% were from the Red Cross and Red Crescent movement. Respondents work in all clusters: 56% in Food Security and Agriculture, Protection and WASH; 42% in Education and Emergency Shelter and Non-Food Items, 40% in Health, and 38% in Nutrition. The survey data provides a broad overview of ways humanitarian organisations try to be accountable to people in their projects. Answers point to the deeper data that needs to be collected, for example, whether organisations use community input to adjust programming. It also is worth discussing whether complaint boxes are more effective feedback channels than using community and religious leaders. Other information assessments conducted in Afghanistan have indicated that people prefer communicating with those they know in their communities. The map