In the ever-evolving world of technology, it seems like there's always a new buzzword or concept to wrap our heads around. From natural language processing to generative AI, it's easy to get lost in the jargon. Whether you're an AI enthusiast or a curious learner, this glossary will provide you with the essential understanding of key terms and concepts needed to navigate the intelligent virtual assistant (IVA) landscape effortlessly. So sit back, relax, and get ready to explore the exciting world of IVA technology! Key Terms for Building Intelligent Virtual Assistants Artificial Intelligence (AI) Artificial Intelligence, often referred to as AI, is a remarkable field of technology that focuses on creating computer systems capable of imitating human-like intelligence. These advanced systems are designed to carry out tasks that traditionally require human abilities, such as making decisions, recognizing and understanding speech, translating between different languages, and so much more